Data Entry/ Customer Support Administrator
3 weeks ago
Responsibilities:
- Accurately input customer orders into the sales management system and update as required.
- Handle modifications to existing orders, ensuring accurate reflection and communication to relevant parties.
- Maintain precise sales data and customer information in various databases.
- Assist in addressing customer inquiries promptly and accurately to bolster customer relationships.
- Maintain thorough documentation of processes, customer interactions, and queries for quality control.
- Collaborate closely with finance, logistics, and marketing departments for a seamless sales process.
Qualifications:
- High school diploma or equivalent; additional education in Business Administration is advantageous.
- Proven administrative experience
- Proficiency in CRM software and MS Office, particularly Excel.
- Strong communication and interpersonal skills. • Ability to multitask and prioritize effectively.
- Exceptional accuracy and attention to detail.
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