Medical Receptionist

3 days ago

Santa Monica, United States Morningside Pediatrics Full time
Job DescriptionJob Description

Job Summary

As the medical receptionist, you will efficiently, effectively and warmly serve patients by greeting and helping them, scheduling appointments, as well as providing exceptional customer service.

Responsibilities & Duties

  • Welcomes and greets patients and visitors.
  • Anticipates patient anxieties and answers patient questions both in person and over the phone.
  • Maintains reception area.
  • Communicates with back office staff upon patient arrival.
  • Notify physician if there are any schedule changes.
  • Assist in the creation of new patient welcome packets
  • Verifies patient demographics and insurance information.
  • Manage patient portal messages.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Helps patients in distress by responding to emergencies
  • Protects patients' rights by maintaining confidentiality of personal and financial information
  • Maintains operations by following policies and procedure; reporting any needed changes.
  • Contributes to team efforts by accomplishing related results as needed.
  • Other duties as assigned.

Qualifications

  • HS Diploma/ GED required
  • At least 1 to 2 year of front desk reception experience in a medical setting
  • College degree is a plus

POSITION REQUIREMENTS

Required Skills

  • Excellent communication skills and multi-tasking skills in a fast paced environment.
  • Excellent organizational, interpersonal and decision- making skills
  • Ability to work with a high degree of accuracy and operate various office equipment necessary to perform job functions
  • Customer service experience
  • Computer literate, ability to type at least 40 WPM
  • Working knowledge of EMR system
  • Working knowledge of general office duties
  • HIPPA knowledge

Morningside Pediatrics is made up of 6 highly respected and experienced pediatricians and invites those seeking a calling: to help improve the lives of the people in our communities and to better the future of healthcare. Guided by ethical values and transparency, we are a group of innovative healthcare professionals steadfast in our goals to provide high patient satisfaction.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

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