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Medical Receptionist

3 months ago


Santa Monica, United States Infusion4Health Inc Full time

Infusion for Health is a referral-based infusion center that services all providers in multiple locations in California, Arizona, Nevada, Washington, Colorado, and Missouri. Our center is unique and offers individual comfortable private rooms for our patients. Our mission is to provide exceptional service in the administration of infusion therapy in a comfortable, patient-focused environment by providing exemplary professional clinical care.

Our company is continuing to grow and we're looking for a Medical Receptionist to support our infusion center in Santa Monica.

This is a full-time, 5 days a week position, onsite at our Santa Monica center.

***

The Medical Receptionist is responsible for courteously receiving incoming phone calls and visitors to the facility, routing each contact to appropriate facility personnel, and assisting with office support tasks as needed.

**MINIMUM QUALIFICATIONS**
- Effective interpersonal, time management and organizational skills.
- The ability to communicate clearly in speaking and writing.

**DUTIES AND RESPONSIBILITIES**
- Answer incoming phone calls with efficiency and courtesy and redirect calls appropriately.
- Report any misconduct, suspicious or unethical activities to the Compliance Officer.
- Maintain accurate records of telephone activity.
- Greet customers and other visitors to the facility and put them in contact with the appropriate facility personnel.
- Provide accurate information about the facility to callers and visitors.
- Receive, sort, and distribute incoming mail as needed.
- Perform light word processing, bookkeeping, data entry, photocopying, filing or other office activities as needed.
- Participate in surveys conducted by authorized inspection agencies.
- Participate in the facility’s Performance Improvement program as requested by the Performance Improvement Coordinator.
- Participate in facility committees when requested.
- Participate in education programs provided by the facility.
- Perform other duties as assigned by supervisor.