IT Technical Support
4 weeks ago
-Providing technical support and troubleshooting services related to hardware, software, and basic network issues for our clients.
-Diagnosing and resolving technical hardware and software issues for clients via phone, email, and remote desktop support
Qualifications
- Strong Technical Support and Troubleshooting skills
- Analytical and Problem-Solving Skills
- Exceptional Customer Support and Customer Service skills
- Effectively communicate technical information to non-technical users
- Knowledge of Network Security Principles and Protocols
- Experience with Virtualization Platforms such as VMware, Hyper-V, and Citrix are a plus
- Ability to work in fast-paced environments
- Bachelor's Degree in Computer Science, Information Technology preferred, or equivalent experience
- Relevant certifications such as CompTIA A+, CCNA, and MCSE are a plus
- Must have Valid DL
- Must pass Background check and drug screen
LK Jordan is an Equal Opportunity Employer
To apply email resume to melanie.peralez@lkjordan.com
Salary: $18-$25/hr. Depending on experience
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