Current jobs related to Customer Service Rep - Carlsbad - Marquee Staffing - CB

  • Guest Services Rep Part

    1 month ago

    Carlsbad, United States Extended Stay Full time

    Extended Stay - 1050 Grand Avenue [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Representative, Customer Service

    1 month ago

    Carlsbad, United States PUMA Group Full time

    SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and...

  • Customer Service Representative

    4 weeks ago

    Carlsbad, New Mexico, United States Randstad Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    3 weeks ago

    Carlsbad, United States Pioneer Bank Full time

    About Pioneer BankPioneer Bank is a community-focused bank dedicated to making a positive difference in the lives of those who work, bank, and invest with us. Since 1901, we've been committed to building strong relationships with our customers and supporting the growth and prosperity of our local communities.The Customer Service Representative RoleAs a...

  • Customer Service Associate

    3 weeks ago

    Carlsbad, New Mexico, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAt Family Dollar, we are seeking a Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide exceptional customer service and...

  • Customer Service Manager

    4 weeks ago

    Carlsbad, United States Atlantic Aviation Full time

    Customer Service ManagerAre you passionate about delivering exceptional customer experiences in a fast-paced aviation environment? Do you have a knack for building strong relationships with clients and teams? We're seeking a highly motivated and organized Customer Service Manager to join our team at Atlantic Aviation.Key Responsibilities:Supervise and train...

  • Customer Service Manager

    1 month ago

    Carlsbad, United States Atlantic Aviation Full time

    Customer Service ManagerAre you passionate about delivering exceptional customer experiences in a fast-paced aviation environment? Do you have a knack for building strong relationships with clients and teams? We're seeking a highly motivated and organized Customer Service Manager to join our team at Atlantic Aviation.Key Responsibilities:Supervise and train...

  • Customer Service Representative

    1 month ago

    Carlsbad, United States John Stevenson Plumbing Heating & Air Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide outstanding...

  • Customer Service Ambassador

    1 week ago

    Carlsbad, New Mexico, United States Family Dollar Full time

    Customer Service Representative RoleAs a valued member of the Family Dollar team, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Main Responsibilities:• Greet customers and assist them in selecting merchandise• Complete cash register transactions and answer questions about the store and its...

  • Customer Service Representative

    3 weeks ago

    Carlsbad, New Mexico, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house staff, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake...

  • Customer Service Representative

    3 weeks ago

    Carlsbad, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemClean, prepare, and maintain...

  • Customer Service Ambassador

    3 weeks ago

    Carlsbad, New Mexico, United States Pioneer Bank Full time

    Job OverviewPioneer Bank is seeking a highly skilled Customer Service Representative to join our team in Carlsbad, NM. As a key member of our banking team, you will be responsible for delivering exceptional customer service, building strong relationships with our customers, and promoting our range of banking products and services.Key Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    Carlsbad, California, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key Responsibilities:Provide excellent customer service, ensuring that...

  • Customer Service Ambassador

    2 weeks ago

    Carlsbad, United States State Farm Insurance Full time

    Customer Service Representative RoleAt State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Assist customers with inquiries,...

  • Customer Service Representative

    3 weeks ago

    Carlsbad, New Mexico, United States Randstad Full time

    Customer Service Representative Job DescriptionAt Randstad, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer support over the phone and through click-to-chat, ensuring that our clients receive top-notch...

  • Customer Service Representative

    1 week ago

    Carlsbad, United States Volt Full time

    Job Summary:Volt is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This includes answering incoming calls, making outbound calls, and identifying customers' needs and wants.Key Responsibilities:Answering incoming calls...

  • Customer Service Representative

    2 weeks ago

    Carlsbad, United States John Stevenson Plumbing Heating & Air Full time

    Job Title: Customer Service RepresentativeJob Summary:John Stevenson Plumbing Heating & Air is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key...

  • Customer Service Representative

    1 month ago

    Carlsbad, New Mexico, United States Pioneer Bank Full time

    Job OverviewPioneer Bank is seeking a highly skilled Customer Service Representative to join our team in Carlsbad, NM. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and promoting our range of products and services.Key Responsibilities:Provide prompt, efficient, and accurate...

  • Customer Service Ambassador

    1 week ago

    Carlsbad, United States Tubby Todd Bath Co. Full time

    Customer Service Representative Job DescriptionTubby Todd Bath Co. is seeking a highly skilled and compassionate Customer Service Representative to join our team in Carlsbad. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers through various channels, including email, live chat, social...

  • Customer Service Associate

    1 month ago

    Carlsbad, United States Ewing Outdoor Supply Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate/Delivery Driver. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring timely and efficient delivery of products, and maintaining a positive and professional attitude in all...

Customer Service Rep

2 months ago

Carlsbad, United States Marquee Staffing - CB Full time
Job DescriptionJob Description

Leading Medical Device Manufacturing Company in Carlsbad Ca. Seeking to hire a Customer Support Representative

The Customer Support Representative is responsible for providing effective customer service for all customers by using knowledge of company products and services.
Interacts with external and internal customers to provide information in response to product knowledge, questions, concerns, order handling, and complaints. Expert communication and listening skills are a must for this challenging and rewarding position which is often the voice of our company.

Responsibilities:

  • Responsible for serving external and internal customers by answering inquiries within a Contact Center environment, placing orders, outbound calls, upselling, processing of RMA’s, resolving
  • problems, fulfilling requests, and maintaining current and accurate information in all databases.

    Our ideal Customer Support representative leverages technology systems to masters the following skills:
    Organized, team-oriented, collaborative personality, able to adapt to changes, and someone who doesn’t get flustered easily.
    We are looking for individuals who can provide superb customer service over the phone.

    Our ideal candidate possesses the 3 Ps (professionalism, patience, and a “people-first” attitude)
    and should be fast and efficient.
    They should work quickly without sacrificing the quality of their work.
    Attention to detail and high level of accuracy; ability to be resourceful, expedient and problem solve if there is an error
    Able to touch type 30 word per minute or more, ability to 10-key type is a recommended
  • At the same time, maintaining a positive attitude, with a problem-solving mindset.
  • Conduct back office and gatekeeper duties that can change on a day to day basis.
  • Expert in multi-tasking, switching between multiple screens and systems with speed and ease to
  • provide quick and accurate customer information.
  • Ensure precise and efficient use of our ERP, CRM, ticketing system, Google Suite and web-based
  • platforms to deliver all necessary data for an optimal customer experience.
  • Provide Technical Service and Educate our customers on products, Educational courses and
  • protocols.
  • Document the patterns and queries that may indicate a larger problem with the product or service that needs to be resolved.
  • Comply with all elements of the Quality System, regulatory requirements, and customer confidentiality and privacy as outlined for the position.
  • The ability to learn quickly and move on from both success and failure.
  • Seize opportunities to upsell products and services.
  • Input orders accurately with the right customer, part, quantity, price, and shipping method and cross-sell during the conversation
  • Work cross-functionally with Accounts Receivable, Distribution, and IT to resolve issues quickly
  • and collaboratively
  • Schedules may include occasional weekends, overtime, and flexibility to work virtual or in person, depending on the needs of the department. What you'll bring to be successful
  • A minimum 3 years of Customer Support Experience (preferably in the medical device field)
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters and team player
  • Ability to multitask, prioritize, and manage time effectively.
  • Good interpersonal skills
  • Good knowledge of customer relations and strong communication
  • Good conflict resolution skills
  • Ability to work in a team
  • Have good sense of judgment

 

Location: Carlsbad Ca

Pay $21.00-$23.00 DOE

Company DescriptionMarquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.

Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path.
Apply with usCompany DescriptionMarquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.\r
\r
Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path.\r
Apply with us