Customer Service Representative, Banking

1 month ago


South Jordan, United States Russell Tobin Full time
Job DescriptionJob Description

Our client, a leading financial institution, is looking to hire a Customer Support/Account Rep - Sr.

Job title: Customer Support/Account Rep
Location: Columbus, OH
Duration: 6months
Pay rate: $21.99/hour

Position Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts.
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include client Cash Management products and services, client Online (client website) and Mobile app, and general account or financial related inquiries.
Successful applicants will be highly professional, career driven, and committed to World-Class Service.

Skills:
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
Previous contact center experience

Education Level:
Bachelor's Degree/College Degree 

 

BENEFITS DISCLOSURE

“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”



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