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Program Manager, Workplace Events

2 months ago

Newark, United States ZAR IT Solutions Full time
Job DescriptionJob DescriptionJob Summary
Good storytelling starts with great listening. At Client, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.
 
About the role
The Program Manager, Workplace Events will support the growing portfolio of internal Client events by ideating, planning and executing on innovative programming that includes brand activations, hub-based experiences and employee engagement activities in collaboration with cross-functional teams both locally and globally. With particular attention to our goal of creating impactful employee events and initiatives, this role will identify opportunities and develop processes to accelerate implementation and adoption of similar events globally.
 
About the team
Workplace Design & Experience (WDX) is a creative incubator positioned within the People & Places organization (HR/Workplace Real Estate & Facilities) leading efforts to reimagine our internal brand, develop inspiring and highly collaborative workspaces, and deliver innovative experiences that draw employees back to our hubs and fuel meaningful connections with colleagues around the globe. We are a small but agile team of Creatives and creative thinkers who continually imagine and invent, both inside Client and outside in our surrounding Newark neighborhood and the global communities in which we operate.
 
About you
You articulate the possible and move fast to make it real - a self-starter capable of taking initiative with minimal direction. By embracing ambiguity and connecting dots across teams and functions, you are able to solve for complex issues with both creativity and efficiency. No idea is too big and no task is too small - as a self-motivated organizer and problem-solver, you have a breadth of experience in defining and implementing new processes to operationalize and scale programs with measurable gains in engagement. You are an exceptional communicator with the ability to convey intricate information in a clear, concise manner. You have proven success in program and event management (virtual, in-person, hybrid) and have achieved this with a generosity of spirit and collaboration that brings many to the table and celebrates the efforts of all.
 
As Program Manager for Workplace Events, you will...
      · Create, coordinate and execute culture-forward internal Client event initiatives, activations and recurring programming to drive employment engagement and global connectivity. These include but are not limited to leadership events, cultural events, recruiting events, recognition events and employee engagement events.
      · Study and draw inspiration from culture, technology and evolving workplaces to ensure delivery of event and activations on the cutting edge and in alignment with talent attraction goals and new ways of working.
     · Partner with the Workplace Events Lead to operationalize and govern the adoption of a multi-faceted event calendar that captures local, national and global events.
     · Cultivate collaboration to drive outcomes among various cross-functional teams including HR, Facilities & Events, Global Corporate Affairs/Communications, TechOps and the Global Center for Urban Innovation.
     · Build relationships with employees and stakeholders in various regions, ranging in level to expand events and initiatives globally.
     · Independently recommend and drive integrated event strategy for each event in which the company participates.
     · Ensure positioning, messaging, goals, deliverables, and tactics are achieved before, during, and after each event.
     · Develop and manage administrative tasks in support of various event project teams including scheduling, pre-event supply sourcing, and other duties as assigned.
     · Manage event site logistics, including set-up, execution, break-down and pre/post · event organization.
     · Responsible for managing the details of contractual obligations such as payment schedules, statement of work, COI expectations and other items as needed.
     · Collaborate with merchandise partners to secure event swag, inclusive of preparing quantities and assisting with delivery logistics.
    · Manage events and activations from development to debrief - e.g., kick-off and planning, run of show, promotion and registration, staffing and resources, follow-up and reporting.
     · Maintain the events budget, including detailed financial updates with forecasts versus actuals, examining risks and opportunities, and driving recommendations on optimizing spend.
     · Define and track engagement metrics to ensure resources are allocated to successfully deliver against goals and continue to delight our most valuable asset, our people.

 Basic qualifications
     · Bachelor’s Degree
     · 5-8 years event and program management experience
     · 5-8 years’ experience working cross functionally with tech and non-tech teams
     · Experience managing employee-focused programs in a corporate setting with a diverse organization, from start to finish.
     · Ability to work 3 days per week at minimum in the Newark Hub, with some weeks up to 4-5 days per week if event dependent
     · Ability to work early mornings and evenings as necessary for event support
     · Occasional travel to other US and global Hubs may be required to support events
 
Preferred qualifications
     · Highly efficient taskmaster with a willingness to jump in and do whatever it takes to get the job done
     · Experience defining program requirements and using data and metrics to determine improvements
     · Experience in event management; global event management experience a plus
     · Experience developing internal employee events that drive engagement and boost morale
     · Proven track record for leading cross-functional collaboration, building alignment around a vision, managing details of execution and driving data analysis on initiatives with local and global impact
     · Experience with event management tools (e.g., Splash), survey tools (e.g., Slido, Qualtrics), and generative AI

 

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