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Legal Receptionist

2 months ago

New Bedford, United States Surprenant & Beneski, P.C Full time
Job DescriptionJob Description

Surprenant & Beneski, P.C., a growing Estate Planning & Elder Law Firm in New Bedford, MA, is seeking a full-time Receptionist. The position is Monday to Friday, 8 am to 5 pm, and offers benefits including health insurance, 401(k) match, paid vacation, paid sick time, and paid holidays.

The Receptionist will handle high-volume multiline phones, welcome clients, maintain a clean reception area, and support our legal staff. Key responsibilities include directing calls, answering basic inquiries, confirming appointments, and accurately relaying messages. Additional tasks include sorting and distributing mail, filing, and managing office supplies.

Successful candidates will have excellent written and verbal communication skills and be proficient in Microsoft Office applications such as Outlook and Excel. As the first point of contact for clients and visitors, the Receptionist must be polished, professional, and articulate.

 

Receptionist Duties:

· Greet clients and visitors with a positive, helpful attitude

· Assist clients in finding their way around the office

· Prepare meeting rooms

· Answer, forward, and screen phone calls in a professional manner

· Provide excellent customer service

· Confirm scheduled appointments

· Maintain call and visitor log

· Sort and distribute mail

· Assist with a variety of administrative tasks including copying, faxing, scanning, taking notes, and making travel plans

· Perform ad-hoc administrative duties

· Use legal practice software to create call notes, disseminate messages, and answer client questions

 

Receptionist Requirements:

· Prior experience in reception and/or client service

· Reliable, professional, positive attitude

· Excellent written and verbal communication skills

· Competency in Microsoft applications including Word, Excel, and Outlook

· Strong aptitude for learning new software programs

· Basic knowledge of legal practice management software and/or client management software

· Good time management skills

· Experience with administrative and clerical procedures

· Able to contribute positively as part of a team, assisting with various tasks as required

· Spanish and/or Portuguese speaking a plus

Company DescriptionWe are a medium sized firm in New Bedford, MA dedicated to working together to benefit each and every client who comes to us for help with their estate planning and related matters. Deeply rooted in the community we serve; we offer our clients a full range of resources and assistance. Our team of attorneys and support staff has a well-earned reputation for working collaboratively to provide our clients with counsel tailored to their individual needs.Company DescriptionWe are a medium sized firm in New Bedford, MA dedicated to working together to benefit each and every client who comes to us for help with their estate planning and related matters. Deeply rooted in the community we serve; we offer our clients a full range of resources and assistance. Our team of attorneys and support staff has a well-earned reputation for working collaboratively to provide our clients with counsel tailored to their individual needs.