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Desktop Support Technician

4 months ago

Lafayette, United States Murtech Staffing and Solutions Full time
Job DescriptionJob Description

Desktop Support Technician

Location: Lafayette, IN 47909

Pay Rate: $20.00/HR W2 (Increase to $23/hour upon hire)

Hours: Full time, M-F, 8am-4:30pm

Duration: Contract-to-Hire

 

Description:

· Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks

· Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.

· Documents, maintains, upgrades, or replaces hardware and software systems.

· Supports and maintains user account information including rights, security, and systems groups.

· Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.

· Network connection issues, track network connections back to network switches.

· Escalates problems and issues to a higher level of support if unable to resolve.

· Represents company in a professional and businesslike manner and communicates effectively with customers and associates.

· Interacts with customers, responding to routine technical questions or request for information.

 

Qualifications:

· Candidates should have 3+ years’ experience supporting PC Hardware and software.805

· Comfortability providing hands & feet support for Server and Network is a plus.

· Experience supporting mobile data plans, mobile networks, and devices is a plus.

· A+ certification is a plus

Company DescriptionAbout Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.Company DescriptionAbout Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.