Technical Support Position

4 weeks ago

Fort Lauderdale, United States Omnisense Systems USA Inc Full time
Job DescriptionJob Description

Technical Support Specialist for Marine Thermal and Night Vision Systems

Do you:

· Thrive in a dynamic, small-team environment where everyone shares their expertise?

· Possess a natural knack for troubleshooting and helping others navigate technical challenges?

· Get a thrill from cutting-edge technology that lets you see through darkness and understand the unseen world?

If so, then step into the spotlight at Omnisense Systems USA

We're a leading innovator in marine thermal and night vision camera systems, helping captains and boat owners navigate safely and securely, day or night. We're a tight-knit team of passionate individuals, and we're looking for a bright mind to join us as a Technical Support Specialist.

· You'll be hands-on with some of the most advanced Thermal vision technology on the market. Learn the intricate thermal and Low Light imaging, and translate that knowledge into clear, concise support for our customers.

· No Lone Rangers Here: We collaborate and brainstorm solutions as a team. Your voice will be heard, and your ideas will be valued.

· Hybrid Hero: Choose your adventure Balance onsite work at our headquarters with the flexibility of remote support, and even get the chance to attend exciting boat shows and connect with customers directly.

· More Than Just Tech: Basic computer network knowledge is a plus, but we value your problem-solving skills, strong communication, and a genuine desire to help people.

In this role, you'll:

· Provide exceptional technical support to customers via phone, email, and live chat.

· Troubleshoot and diagnose issues with our marine vision systems.

· Develop and maintain a comprehensive knowledge base of our products and technology.

· Create helpful content, such as tutorials and FAQs, to empower customers.

· Be a bridge between our engineering team and customers, providing valuable feedback and insights.

· Participate in industry events and boat shows, showcasing our technology and building relationships with customers.

We offer:

· Competitive salary and benefits package.

· A supportive and collaborative work environment.

· Opportunities for professional development and growth.

· A chance to work with cutting-edge technology and make a real impact.

· The satisfaction of helping people navigate safely and confidently on the water.

Ready to shed light on the unknown?

If you're a curious, tech-savvy problem solver with a passion for the marine world, then we want to hear from you Send your resume and cover letter to [email protected] and tell us why you're the perfect fit for this illuminating role.

P.S. Bonus points for boat owners and those with experience in marine electronics

Company DescriptionOmnisense Systems develops and manufactures market-leading night vision cameras for the yachting market. Our products lead the pack with innovative features supported by cutting-edge technology, resulting in superior image quality and performance. These cameras integrate seamlessly with other market-leading marine electronic systems, providing enhanced situational awareness and safety to boaters.Company DescriptionOmnisense Systems develops and manufactures market-leading night vision cameras for the yachting market. Our products lead the pack with innovative features supported by cutting-edge technology, resulting in superior image quality and performance. These cameras integrate seamlessly with other market-leading marine electronic systems, providing enhanced situational awareness and safety to boaters.

  • Technical Support Position

    3 weeks ago

    Fort Lauderdale, United States Omnisense Systems USA Inc Full time

    Job Description Job Description Technical Support Specialist for Marine Thermal and Night Vision Systems Do you: · Thrive in a dynamic, small-team environment where everyone shares their expertise? · Possess a natural knack for troubleshooting and helping others navigate technical challenges? · Get a thrill from cutting-edge technology that lets you see...

  • Technical Support Representative

    3 weeks ago

    Fort Lauderdale, United States Wholesale Distributor Full time

    Job Description Job Description Technical Support Representative Technical Support Representative position focuses on solving customer inquiries associated to our fuel pump, fuel transfer and access control fuel management equipment received by phone and emails. This position also includes processing claims and evaluating products for warranty replacement...

  • Technical Support Representative

    1 month ago

    Fort Lauderdale, United States Wholesale Distributor - Broward County Full time

    Job DescriptionJob DescriptionTechnical Support Representative Technical Support Representative position focuses on solving customer inquiries associated to our fuel pump, fuel transfer and access control fuel management equipment received by phone and emails. This position also includes processing claims and evaluating products for warranty replacement and...

  • Technical Support Representative

    4 weeks ago

    Fort Lauderdale, United States Wholesale Distributor - Broward County Full time

    Job DescriptionJob DescriptionTechnical Support Representative Technical Support Representative position focuses on solving customer inquiries associated to our fuel pump, fuel transfer and access control fuel management equipment received by phone and emails. This position also includes processing claims and evaluating products for warranty replacement and...

  • Technical Support Representative

    2 days ago

    Fort Lauderdale, United States Wholesale Distributor - Broward County Full time

    Job DescriptionJob DescriptionTechnical Support Representative Technical Support Representative position focuses on solving customer inquiries associated to our fuel pump, fuel transfer and access control fuel management equipment received by phone and emails. This position also includes processing claims and evaluating products for warranty replacement and...

  • Customer Technical Support

    2 months ago

    Fort Lauderdale, United States ZYBRA Full time

    Company DescriptionZybra is a leading provider of state-of-the-art automated bike rental systems based in Fort Lauderdale, FL. We specialize in designing and operating custom branded, app-based bicycle rental amenity systems for hotels and resorts. Our comprehensive solutions offer a contact-less, forward-thinking, and green amenity for properties, giving...

  • Customer Technical Support

    3 weeks ago

    Fort Lauderdale, United States ZYBRA Full time

    Company DescriptionZybra is a leading provider of state-of-the-art automated bike rental systems based in Fort Lauderdale, FL. We specialize in designing and operating custom branded, app-based bicycle rental amenity systems for hotels and resorts. Our comprehensive solutions offer a contact-less, forward-thinking, and green amenity for properties, giving...

  • Customer Technical Support

    2 months ago

    Fort Lauderdale, United States ZYBRA Full time

    Company DescriptionZybra is a leading provider of state-of-the-art automated bike rental systems based in Fort Lauderdale, FL. We specialize in designing and operating custom branded, app-based bicycle rental amenity systems for hotels and resorts. Our comprehensive solutions offer a contact-less, forward-thinking, and green amenity for properties, giving...

  • Customer Technical Support

    2 months ago

    Fort Lauderdale, United States ZYBRA Full time

    Company DescriptionZybra is a leading provider of state-of-the-art automated bike rental systems based in Fort Lauderdale, FL. We specialize in designing and operating custom branded, app-based bicycle rental amenity systems for hotels and resorts. Our comprehensive solutions offer a contact-less, forward-thinking, and green amenity for properties, giving...

  • Technical Support Analyst

    4 days ago

    Fort Lauderdale, United States Congruex LLC Full time

    Description Job Profile Technical Support Analyst Ft. Lauderdale, FL Based on Experience Southeast Utilities of GA, a Congruex Company, is looking for a Technical Support Analyst to join our construction team.Who is Congruex Congruex designs and builds broadband and wireless communications infrastructure. The work we do enables everything in the modern...

  • Technical Support Analyst

    3 days ago

    Fort Lauderdale, United States Congruex LLC Full time

    Description Job Profile Technical Support Analyst Ft. Lauderdale, FL Based on Experience Southeast Utilities of GA, a Congruex Company, is looking for a Technical Support Analyst to join our construction team.Who is Congruex Congruex designs and builds broadband and wireless communications infrastructure. The work we do enables everything in the modern...

  • Technical Support Analyst

    1 week ago

    Fort Lauderdale, United States Southeast Utilities of Georgia, a Congruex company Full time

    Job DescriptionJob DescriptionJob ProfileTechnical Support AnalystFt. Lauderdale, FLBased on ExperienceSoutheast Utilities of GA, a Congruex Company, is looking for a Technical Support Analyst to join our construction team.Who is CongruexCongruex designs and builds broadband and wireless communications infrastructure. The work we do enables everything in the...

  • Technical Support Analyst

    2 days ago

    Fort Lauderdale, United States Southeast Utilities of Georgia, a Congruex company Full time

    Job DescriptionJob DescriptionJob ProfileTechnical Support AnalystFt. Lauderdale, FLBased on ExperienceSoutheast Utilities of GA, a Congruex Company, is looking for a Technical Support Analyst to join our construction team.Who is CongruexCongruex designs and builds broadband and wireless communications infrastructure. The work we do enables everything in the...

  • Software Training and Technical Support Specialist

    1 week ago

    Fort Lauderdale, United States Forian Inc. Full time

    **Software Training and Technical Support Specialist** **CORE RESPONSIBILITIES:** * Training clients on system functionality * Monitoring and responding to requests received through the online ticketing system and the phone system * Monitoring tickets assigned to the queue and processing based on priority * Following up with clients assigned tickets daily *...

  • Software Training and Technical Support Specialist

    1 week ago

    Fort Lauderdale, United States Forian Inc. Full time

    **Software Training and Technical Support Specialist** **CORE RESPONSIBILITIES:** * Training clients on system functionality * Monitoring and responding to requests received through the online ticketing system and the phone system * Monitoring tickets assigned to the queue and processing based on priority * Following up with clients assigned tickets daily *...

  • Technical Support Specialist

    3 weeks ago

    Fort Lauderdale, United States IntraEdge Full time

    This is a long-term (3 year, 40 hour/week contract) with the opportunity to convert full time and/or be promoted. They are looking for a self-starter and problem solver with initiative. Flexible Hours are okay for commute purposes. Details Imaging Service now or similar tool Mac, windows Knowledge of technical infrastructure and end user computing...

  • Bilingual Client Technical Support: Spanish/English

    2 weeks ago

    Fort Lauderdale, Florida, United States Interactive Brokers Full time

    As a member of the Client Technical Support L1, you will assist clients with inquiries pertaining to our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues.The ideal candidate will be analytical with an affinity to problem solving, troubleshooting technical, and...

  • Bilingual Client Technical Support: Spanish/English

    3 days ago

    Fort Lauderdale, Florida, United States Interactive Brokers Full time

    As a member of the Client Technical Support L1, you will assist clients with inquiries pertaining to our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues.The ideal candidate will be analytical with an affinity to problem solving, troubleshooting technical, and...

  • Field Service Technical Support Specialist

    7 days ago

    Fort Lauderdale, United States Vaco Full time

    Vaco is hiring for a Field Service Technical Support Specialist located in Oakland Park, FL. S PURPOSE The field service technical support specialist provides customer satisfaction technical support and administrative support to the Field Service Department to ensure department needs are consistently and efficiently met. DELIVERABLES & RESPONSIBILITIES ...

  • Bilingual Client Technical Support: Spanish/English

    5 days ago

    Fort Lauderdale, United States Interactive Brokers Full time

    Job DescriptionJob DescriptionAs a member of the Client Technical Support L1, you will assist clients with inquiries pertaining to our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues.The ideal candidate will be analytical with an affinity to problem solving,...