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Risk Analyst

2 months ago

Plano, United States RTA US Full time
Job DescriptionJob Description

Russell Tobin's client,a multinational business software company

Is actively hiring for a Risk Analyst in Plano, TX

Apply Now

Employment Type: Contract/Hybrid

Location: Plano, TX

Pay rate: $25-$27/hr, DOE

Responsibilities:

  • Applies defined procedures to independently investigate, analyze, and resolve queued fraud and financial risk issues.
  • Makes outbound calls to customers to validate payments or payroll transactions.
  • Writes complete, succinct and accurate case notes.
  • Provides empathetic, accurate, and efficient resolutions to the most complex and escalated customers.
  • Handles questions or escalations on suspected fraud from other business units.
  • Works with others on the team to resolve questions, provide support and work follow up across the team.

REQUIRED SKILLS:

  • Experience in risk mitigation within the payments or payroll industry (3-5 years preferred) with the ability to identify the behaviors and signs of risky financial transactions or accounts.
  • Excellent research and investigative skills.
  • Proficient use of technology with exceptional internet research skills.
  • Ability to make independent and sound decisions and think on your feet in a dynamic fast paced environment.
  • Ability to partner and work seamlessly across the team to effectively document and share problems, opportunities, and solutions.

Nice to have:

  • CFE certification is a plus

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. 

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