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Product Specialist

1 month ago

Henderson, United States Mercedes-Benz of Henderson Full time
Job DescriptionJob Description

Your next opportunity awaits at Mercedes-Benz of Henderson We are hiring a Product Specialist to join our Team

The Product Specialist plays an important role in providing our guests an exceptional experience. The Product Specialist is tasked with assisting sales consultants with the delivery of new and used vehicles to customers and ensuring each customer understands the vehicle's operating features, warranty and paperwork. This is a great opportunity for someone with a passion for the automotive industry and customer service.

Responsibilities

  • Deliver an exceptional guest experience through a proficient and detailed demonstration of features, controls and benefits of vehicles including an overview of the owner's manual, vehicle warranty and service guidelines.
  • Provide activation of any mobile apps and/or satellite radio and delivery requirements of the manufacturer.
  • Ensure phones are answered 100% of the time and in a timely manner.
  • Assist sales consultants by partnering with the service department to ensure vehicles are reconditioned as expected and as scheduled, performing a final quality inspection for cleanliness, books, keys and floormats.
  • Maintain a system of following up with guests utilizing their preferred method of communication to encourage repeat and referral business.

Qualifications

  • Previous experience in a similar role.
  • Valid driver's license and clean driving record.
  • Prompt and courteous demeanor
  • Strong computer skills

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

At Mercedes-Benz of Henderson, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer