Commercial and Residential Advisor

4 weeks ago

Lake Forest, United States Chadwicks Surfaces Intl Inc Full time
Job DescriptionJob DescriptionDescription:

Chadwick’s Surfaces has been a family-owned business providing high performance and sustainable building material for over 35 years. Our company was founded with a simple goal in mind: import and provide top-quality surfaces that are unique, functional, beautiful, and timeless. Our mission is to deliver exceptional results by combining innovative products with superior craftsmanship and unparalleled customer service. Chadwick’s Surfaces imports a variety of natural stone & porcelain hard surfaces, including countertops, floors, walls and much more for commercial and residential interior & exterior spaces.

We believe both customer and employee satisfaction are essential to our success. We expect our employees to work closely with each customer to ensure their vision becomes a reality, further deepening the relationship we have with our accounts while also acquiring new accounts. Accounts include architects, designers, home builders, general contractors, fabricators…. the trade.

Chadwick’s is currently seeking an energetic, highly motivated individual capable of carrying on our exceptional reputation in the industry to grow and build relationships by selling our products B2B and to the consumer within the commercial and residential capacity.


Responsibilities:

  • Be a proactive self-starter. Be able to think on your feet. This role requires a unique individual that has the ability to grow current accounts, but also come up with strategic initiatives to research new clients and connect with them creating sustainable business relationships.
  • Chadwick’s Commercial and Residential Advisors are responsible to excite, engage, and educate current and new customers through calls, emails, texts and outbound generated presentations about Chadwick’s and our product offerings.
  • Responsible to work closely with customers, identify key decision makers, and build trusted business relationships with influencers and specifiers such as architects, designers, builders, contractors, and dealers to increase the demand for the specification of our tiles, mosaics, slabs, pavers and more.
  • Being a good listener is key in making sure “the right product(s)” are provided with alternative solutions based on customer needs.
  • Having the ability to quickly assess, then qualify the opportunity. This is essential in the Advisory role to carry through on sales.
  • Must be a positive, enthusiastic, and passionate team player with great attention to detail. Strong communication and organizational skills are necessary.
  • Help Chadwick’s Surfaces maintain a progressive / consistent sales pipeline and actively contribute to individual and company goals.
  • Work and travel independently throughout the Chicago and Southeast Wisconsin areas a percentage of the time while mostly working in our office, showroom and warehouse. Have the ability to present and carry/provide stone samples as well as maintain architect & designer libraries.
  • Network within the industry to better launch and promote target products and programs.
Requirements:

Preferred Qualifications:

  • Experience in sales, customer service, or related field
  • Supervisor/manager in a retail/wholesale environment is a plus but not required.
  • Familiarity with CRM platforms
  • Strong leadership qualities, use of common sense, and decision making ability.
  • Being a Team player by looking out for the entire company’s best interests during all decision-making processes.
  • Ability to build rapport with clients by listening to their needs and then offering positive recommendations. Be a genuine partner in the sales process.
  • Background in design experience a plus

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