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Manager

1 month ago

Scottsdale, United States Icebox Cryotherapy North ScottsdaleTucson Full time
Job DescriptionJob DescriptionBenefits:
  • Casual dress code
  • Fun, wellness-focused work environment
  • Bonus opportunities
  • Complimentary Icebox Membership
  • Employee discounts
  • Flexible schedule

Job Summary
Icebox Cryotherapy Studio is currently seeking a dynamic and experienced Studio Manager for a full-time position at our Icebox Cryotherapy North Scottsdale/Tucson location. The Studio Manager will be responsible for providing leadership and daily direction to all Wellness Coordinators and Estheticians. This critical position must have a solid understanding of membership sales and operational excellence. The manager is responsible for exemplifying Icebox's customer service philosophy, educating clients on services, and providing an exceptional client experience.

Responsibilities
  • Strong work ethic, integrity, and professional demeanor
  • Model all studio activities through self-involvement (leading by example)
  • Promote the health and wellness benefits that are associated with a healthy lifestyle.
  • Properly manage and exceed assigned revenue/ member base goals.
  • Maintain accurate sales records and reports.
  • Maximize revenue by selling all facets of the business.
  • Cultivate a high-energy culture through contests and incentive-based motivation.
  • Manage, monitor, develop, and evaluate the performance of staff.
  • Manage disciplinary actions involving all Icebox studio employees.
  • Create relationships with guests to further personalize their experience.
  • Ensure that the studio is clean, maintained, and operationally sound.
  • Responsible for ensuring that the facility is clean, maintained, and operationally sound.
Qualifications
  • 3 years of sales experience required.
  • 1 year of management experience is required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination.
  • Solid understanding of membership sales and operational excellence.
  • Proven sales leadership.
  • Ability to work and function in a team environment.
  • Keen on driving sales and service excellence.
  • Ability to multi-task and manage client and staff concerns in a fast-paced environment.
  • Solid verbal and written communication skills.
  • Health & Fitness-minded people strongly preferred.
  • Associate or bachelors degree.
  • Be able to lift 50 lbs.
Company Overview
Icebox Cryotherapy Studios is a fast-growing franchise company revolutionizing cold therapy. Our innovative studios specialize in athletic recovery, pain management, wellness, and skin health. With a sophisticated and sleek brand, our studio environment creates a modern and upscale spa-like experience. We believe in simplicity, offering a minimalistic service menu focused on cutting-edge cold treatments. At Icebox, we pride ourselves on being approachable and inclusive, thereby attracting and catering to a diverse customer base. Icebox is on a mission to create healthier and happier communities, one freeze at a time