ITIL Incident Problem Manager

Job Description As a Senior Problem Manager, you’ll identify and remediate problems within our customer cloud. Problem Managers play an integral part in ServiceNow’s success, and we work closely with Software Developers, System Administrators, and Support Technicians to manage known errors, mitigate their potential impact, and drive remediation....

Experience- 8-10 yrs on ITIL Service management.Perform change Management.Resources who are able to articulate the issue, Understand the Biz Impact, Initiate the Technical Bridge.Identify the right people from the technical team and get them on the bridge to resolve the issue.Get the Major Incident manager on the bridge.Document the issue.Send...

Job DescriptionJob DescriptionDuties The Service Management Analyst will be responsible for analyzing macro trends across Client’s Cloud Technology and Digital Media service landscape which includes a rich ecosystem of services supporting Client’s customers, businesses, and employees. She will utilize her ability to sift through multiple, rich datasets...

Looking for Local to CaliforniaJob Title: IT Infrastructure SDM Job Location: San Jose, CA (Remote)Job Duration: FTEVisa Accept: OpenIT Infrastructure SDMAbout the Role:Microland is seeking an experienced and passionate IT Infrastructure Service Delivery Manager to lead and manage the delivery of IT infrastructure services to our global clients. You will be...

Looking for Local to CaliforniaJob Title: IT Infrastructure SDM Job Location: San Jose, CA (Remote)Job Duration: FTEVisa Accept: OpenIT Infrastructure SDMAbout the Role:Microland is seeking an experienced and passionate IT Infrastructure Service Delivery Manager to lead and manage the delivery of IT infrastructure services to our global clients. You will be...

Looking for Local to CaliforniaJob Title: IT Infrastructure SDM Job Location: San Jose, CA (Remote)Job Duration: FTEVisa Accept: OpenIT Infrastructure SDMAbout the Role:Microland is seeking an experienced and passionate IT Infrastructure Service Delivery Manager to lead and manage the delivery of IT infrastructure services to our global clients. You will be...

Job Title: Engineering Manager Responsibilities: 1. Lead and oversee engineering projects within an Azure native environment, ensuring timely delivery and alignment with company objectives. 2. Drive proactive actions to identify and resolve issues, utilizing a deep understanding of the technical landscape and project requirements. 3. Manage the...

Setup and configuration of all MAC OS system Support Macs, PCs, IOS devices, network equipment, and related peripherals Receive, coordinate, and resolve all daily incidents and requests via the ticketing system, ensuring strong communication and resolution SLAs are met. Assist in the new hire on-boarding and offboarding processes: equipment deploys,...

Description SAIC is seeking a Change Management Analyst in Coronado CA! The Change Management Analyst (CMA) tracks and manages assignment, status and completion of IT Change Requests (CRQ) and Incident (INC) tickets supporting Naval Special Warfare commands in Coronado, CA. The CMA reviews submitted CRQs for completeness and proper routing for government...

In this role you will be responsible for all Change Management and communications processes for all technology changes within the organization. This includes developing and operating the process, ensuring it interfaces with all other relevant processes, reviewing the effectiveness and efficiency of the process, and managing the process improvement cycle. ...

Job DescriptionJob DescriptionAs a Senior Site Reliability Engineer, you will play a critical role in enhancing and maintaining the resilience of our cloud-based infrastructure and services. You will leverage your deep technical expertise to ensure our systems are scalable, reliable, efficient, and secure, supporting our mission to discover, inspire, and...

Job DescriptionJob DescriptionAs a Senior DevOps Engineer, you will play a critical role in enhancing and maintaining the resilience of our cloud-based infrastructure and services. You will leverage your deep technical expertise to ensure our systems are scalable, reliable, efficient, and secure, supporting our mission to discover, inspire, and train the...

Job DescriptionJob DescriptionAs a Senior DevOps Engineer, you will play a critical role in enhancing and maintaining the resilience of our cloud-based infrastructure and services. You will leverage your deep technical expertise to ensure our systems are scalable, reliable, efficient, and secure, supporting our mission to discover, inspire, and train the...

Job DescriptionJob DescriptionRole : Service Manager (Desktop/Deskside)Location : San Diego, CA (Strictly Onsite)Duration : 12+ Months Long Term OR Fulltime Note : Need desktop /Servicedesk manager who have manager MSP and hands-onon ServiceNow and ITIL Must for San Diego, CA locationKey Skills: Desk Side SupportImagingPC RefreshSCCM/IntuneWarehouseAsset...

Mandatory Skills: IT Infrastructure Network/ AV/ intra-building projects, IT/ Cabling Installation/ Wifi / UPS / IDF-MDF rooms installations and infrastructure set-up, etc... not the construction or application projects.Role summary:Senior Project Manager, with a strong understanding and experience within the Facilities domain and related projects (focus on...

Description SAIC is seeking a Change Management Analyst in Coronado CA! The Change Management Analyst (CMA) tracks and manages assignment, status and completion of IT Change Requests (CRQ) and Incident (INC) tickets supporting Naval Special Warfare commands in Coronado, CAThe CMA reviews submitted CRQs for completeness and proper routing for government...

Mandatory Skills: IT Infrastructure Network/ AV/ intra-building projects, IT/ Cabling Installation/ Wifi / UPS / IDF-MDF rooms installations and infrastructure set-up, etc... not the construction or application projects. Role summary: Senior Project Manager, with a strong understanding and experience within the Facilities domain and related projects...

Job DescriptionJob DescriptionAs the DevOps Manager, you'll play a key role in supporting and scaling the technology that helps us discover, inspire, and train the great problem solvers of the next generation. In this position, you will lead our cloud modernization efforts and maintain existing infrastructure across all of our products and services,...

Job DescriptionJob DescriptionIT Systems Engineer, 32697518 Duties:Serve as technical point of contact for Jira, Confluence and Jira Service ManagementDesign, build and maintain Jira Software and Service Management Projects, workflows including project workflows, screen schemes, permission schemes, notification schemes required to support on-boarding and...

Job DescriptionJob DescriptionIT Systems Engineer, 32697518 Duties:Serve as technical point of contact for Jira, Confluence and Jira Service ManagementDesign, build and maintain Jira Software and Service Management Projects, workflows including project workflows, screen schemes, permission schemes, notification schemes required to support on-boarding and...