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Training Manager
3 months ago
Summary/Objective
The Training Manager is responsible for the development, coordination, and management of the Company’s orientation, onboarding, training and development programs. He/she will work closely with Human Resources, EHS and all areas of the company in the design, implementation, and measurement of efficient and effective training and development activities including safety, quality, compliance, technical, and leadership skills training.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Day-to-Day Management of Training program activities, including but not limited to:
a. Development, coordination, and management of all training activities (Safety, Quality, OSHA, on-the-job, leadership, etc.).
b. Conducting training needs assessments by working with managers, supervisors and other skilled employees to identify training deficiencies, weaknesses, and opportunities.
c. Conducting train-the-trainer activities for on-the-job process trainers within each department. Mentor and develop the departmental training teams.
d. Overseeing and tracking training activities within HRIS and LMS systems.
e. Coordinating the development and execution of targeted skills training when new or different processes are introduced.
f. Assessment and validation of current processes vs. current work instructions and standard operating procedures.
g. Development of training using multiple, relevant training methods and tools to maximize knowledge retention (i.e., classroom, video, on-the-job, computer-based, etc.)
h. Use of appropriate measurement tools such as pre and post quizzes, exams, and skills demonstrations for evaluating knowledge retention after training has been completed.
i. Develop plans to address training program deficiencies.
j. Schedule and conduct new hire orientations and various training, as needed.
k. Ensure annual training is scheduled and completed as required to meet internal and external requirements
l. Coordinate with external training resources as needed.
m. Own the new hire orientation and onboarding process ensuring consistency and quality.
n. Subject matter expert on training programs during customer and regulatory audits.
o. Other duties as assigned.
Competencies
1. Teamwork
2. Communication Proficiency.
3. Presentation Skills.
4. Excellent Facilitation Skills.
5. Problem Solving & Analysis.
6. Results Driven.
7. Strategic Thinking.
8. Technical Capacity.
Required Education and Experience
- Associates degree or equivalent; bachelor’s degree in communication, Human Resources or other relevant discipline is preferred
- 3-5 years of training program development and management in a manufacturing environment required.
- Excellent working knowledge of Microsoft Office Suite.
- Experience working with ERP, HRIS and LMS systems.
- Experience working in a compliance environment; AS9100 preferred.
- Excellent customer service skills while always acting in a professional, positive, and courteous manner.
- Excellent work ethic; adaptable and flexible in a changing environment.