Residential Technician

SUMMARY

The Residential Technician is responsible for assisting and carrying out a variety of clinical and program services. This person plays an essential role in the assurance of the admitting process, orientation to new clients and overall client management. Receives clinical supervision from Technician Supervisor and Program Director. Receives direction for operational organization of the Facility from Operations Manager. Works cooperatively as a recovery team member.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Observes and monitors client behavior and intervenes based on schedule, individual client treatment plan and house needs.
2. Conducts UA drug screen collection when directed, following appropriate procedures.
3. Supervises self-administration of client medications.
4. Facilitates assigned groups/meetings/activities and documents observations/milieu interventions in client records/shift log during every shift/group.
5. Coordinates milieu treatment with counseling staff.
6. Facilitates daily activities in a residential component; waking up clients, chore supervision, assists with meal service, makes coffee on the daily basis, assists with laundry.
7. Transports clients to airport, detox, appointments, hospital, doctor office, outside meetings, store runs, rec groups and other guest/company transportation requirements
8. Ensures client telephones are available during designated hours.
9. Conducts regular house checks, fire drills, and disaster drills to ensure safety and security.
10. Completes new clients' admission/intake paperwork and conducts orientations including person and baggage search.
11. Provides one-on-one supervision of at-risk clients (ATA risk; suicidal ideation, etc.) and ATA prevention per directive from Technician Supervisor or Program Director.
12. Facilitates assigned aftercare groups and conducts house checks.
13. Completes filing and other miscellaneous administrative work as assigned.
14. Work schedule includes assignments to support clients in 24 x 7 facility.
15. Must be available within 30 minutes for on-call transportation duties during the evening, and two times a month on weekends.
16. Maintain and pass annual background and TB screening, as well as random drug screening.
17. Performs other related duties as assigned.

JOB REQUIREMENTS

• Minimum of a high school diploma (college degree preferred).
• Minimum of one (1) year training/experience in addiction preferred and/or currently pursuing a degree in addiction or related behavioral health field. Experience must include at least one (1) year of experience with target population (chemical dependency and/or mental health).
• Demonstrated ability to cooperate with team members and work in collaborative team setting, flexible in accepting assignments that correspond with a varied work load.
• Communication skills sufficient to assess clients and interpret this information in terms of chemical dependency.
• Demonstrated sufficient understanding in the process of dependency/addiction and knowledge of available recovery resources and their use(s).
• Maintains current CPR and First Aid training.
• Current TB Test or secured at time of hire.
• Be certified, licensed, or registered to obtain licensure or certification, or if not licensed or certified, will have six months after hire to be registered, in an accredited institution as defined by Chapter 8, Certification of Alcohol and Drug Abuse Counselors, to become a licensed or certified counselors.
• Assumes responsibility for personal and professional growth.
• Valid unrestricted state driver's license.

PHYSICAL DEMAND/WORK ENVIRONMENT

Work is performed both sedentary and weight-bearing activities – no special demands are required. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Mental/visual strain associated with frequent interventions and negotiations (sometimes crisis intervention) with chemically dependent clients and their family members.
• Work activities are partially structured and require judgment in setting priorities.
• Physical: Sufficient vision; independent body mobility (sitting, standing, walking, stooping, bending).
• Must be able to lift and carry up to 25 lbs.

KEY COMPETENCIES

All Resident Advisors are expected to:

1. Develops Self and Others: Continuously improves own skills by identifying development opportunities. Recognizes personal biases working within diverse populations.
2. Builds and Maintains Relationships: Seeks to understand colleague’s priorities, working styles and develops relationships across areas.
3. Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner
4. Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.
5. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner
6. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
7. Performs excellent work: Checks work quality before delivery and asks relevant questions to meet quality standards.
8. Ensures continuous improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond.
9. Fulfills safety and regulatory requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
10. Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service
11. Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action
12. Adapts to Change: Embraces change by keeping an open mind to changing plans and incorporates change instructions into own area of work