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Mortgage Sales Support Manager
3 months ago
Join Mercantile Bank as a Full-Time Mortgage Sales Support Manager in Grand Rapids, MI, and be at the forefront of driving positive change in mortgage policy, procedures, and client experiences. With a competitive salary ranging from $80,000 to $90,000, this role offers the opportunity to lead, influence, and organize mortgage sales support activities to ensure client satisfaction and operational excellence. As a seasoned mortgage professional, you'll have the chance to showcase your passion for the industry and make a real impact on our team and customers. If you are customer-centric, innovative, and a problem solver seeking a dynamic and rewarding role, apply now for this exciting opportunity.
You can enjoy great benefits such as multiple Medical, Dental and Vision plans to choose from, Company Paid Life Insurance of 3 times your annual salary, Health Savings Account, Flexible Spending Account, 4 weeks' vacation, sick time to care for yourself and your family, 11 paid holidays and a Giving Day to do work that you are passionate about in the community. We also offer Employee Assistance Program (EAP), Adoption and IVF Assistance, and a Fitness Equipment Purchase Plan.
Investing in your financial wellness and career development is also important to us. We provide 401(k) match at 100% up to the first 5% of your contribution Employee Stock Purchase Plan, 529 College Savings Plans, Discounted bank services, Legal protection, Tuition Reimbursement, Exceptional training, and development opportunities tailored to your career interests and goals.
A LITTLE ABOUT US
Mercantile Bank was created with a goal to deliver financial solutions that empower people and businesses to achieve their dreams, while bettering the lives of its employees and their communities. We have grown from a humble idea to over 40 locations, 5.25 billion in total assets, and nearly 700 employees.
Our values remain at the heart of everything we do - through inclusivity, innovation, and collaboration, we achieve excellence every day and are accountable not only to our customers, but to our employees and the communities in which we serve. We are proud to invest in our people and our communities, and our employees show their integrity in every interaction. We believe in hiring people based on their character and if necessary, teaching them the skills they need to be successful. We focus on developing employees and seek to promote from within whenever possible.
Our reputation as a great place to work didn't just happen. Our intentional efforts to provide excellent benefits, competitive wages and bonuses, volunteer opportunities, and many options for you to get involved, whether your interest is in learning more about banking, sharpening your leadership skills, or planning a fun activity we have a way for you to get connected with others in the bank and the community. We're proud (but honestly not that surprised) to be one of West Michigan's Best and Brightest Companies to Work For, 20 years and counting.
What's your day like?
In this dynamic role as a Mortgage Sales Support Manager at Mercantile Bank, you will play a pivotal role in driving the success of our rapidly growing Mortgage Sales Team. You will be responsible for overseeing various strategic sales initiatives, training coordination, and managing essential sales technology platforms, ensuring a seamless operation for our team. Collaborating with key stakeholders such as the Strategic Mortgage Implementation Team and Marketing department, you will lead projects, develop marketing materials, and contribute significantly to the team's performance. As a leader within the Mortgage Team, you will supervise support staff, analyze sales reports for performance insights, and create engaging sales content and training programs.
If you are a proactive, organized, and influential mortgage professional looking to make a real impact, this role offers a vibrant and rewarding opportunity for growth and development.
What you need to be successful
To excel in the role of Mortgage Sales Support Manager at Mercantile Bank, candidates must possess a robust skill set and relevant experience. Required skills include a minimum of 5-8 years of mortgage experience, with at least 3 years in a management role, demonstrating a deep understanding of mortgage and banking operations. Proficiency in Microsoft Office suite, particularly Excel and PowerPoint, is essential for data analysis and presentation purposes.
Candidates should also have a proven track record in training delivery, project leadership, and strategic initiative implementation. A bachelor's degree in a financial field is mandatory to ensure a strong foundational knowledge of financial concepts and principles. With these skills and experiences, the successful candidate will be able to effectively lead, organize, and drive the Mortgage Sales Team towards success in this challenging and rewarding position.
Join us
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