Heavy Equipment Shop Technician
6 days ago
Primary Responsibility Summary
The primary responsibility of a shop mechanic for heavy equipment involves conducting maintenance, diagnostics, and repairs on various machinery to ensure efficient and safe operation. This includes troubleshooting mechanical, electrical, and hydraulic issues, replacing worn parts, and adhering to safety protocols. Additionally, maintaining accurate documentation, collaborating with team members, and staying updated on industry advancements through training are essential aspects of the role. Overall, the goal is to optimize equipment performance, minimize downtime, and uphold safety standards.
Reporting Structure
Reports to: Operations Manager or Service Manager
Travel Requirements
Minimal travel required, estimated x days for meetings and training
FLSA Classification
Non-Exempt
Responsibilities
Values and Mission
Upholds Southeastern Equipment's Values, Vision, and Culture.
Passion We create relationships, not just transactions.
Niche Through high levels of customer service we provide solutions and expertise to help customers move material to build the future.
Values Passionate We have steadfast determination.
Helpful We are reliable.
Hustle We have grit and do more than what is required.
Human We treat everyone with empathy and dignity.
Customer First We make sure our customers are cared for first.
Roles and Responsibilities
Diagnose and Repair Equipment
Repair equipment in a safe and high quality manner
Provides parts lists as needed
Performs inspections as directed and suggests other needed repairs
Perform Diagnostics, to recreate customer complaint (if needed)
Communicates work order and all part numbers required to perform assigned repairs to parts department
Communicates work order and all shop materials required to perform assigned repairs to service department manager.
Makes repairs required in a safe and effective manner
Ensure that all repairs are completed as assigned
Ensure all parts and materials not used are returned to parts department and communicates to service manager to have them removed
Maintain the work area in a clean and safe condition
Ensures repairs are completed within the quoted time or communication with their Manager takes place as soon as the technician is aware that the quoted time will not be met.
3C Documentation
Ensures all work order notes contain 3C (Complaint, Cause, Correction)
Records time on appropriate work order, maintains proper notes/documentation of work preformed
All record keeping methods are followed per instructions
All cost-related items are included in the work order
Ensure all records kept are legible
Ensures all notes are taken and recorded on the electronic work order software daily
Inspections and Customer Interaction
Customer communication where applicable about machine breakdown/repairs
Inspection of equipment for additional needs/work
5s, Safety, and Training
Maintain work areas or truck in a clean and orderly environment
All tools and special equipment used on repairs are clean before returning them
All specialty tools used on jobs are returned to the original location in working condition
Report to Service Manager any broken or missing tools immediately
OSHA 10 Training
Follow all safety rules
Teamwork and Values
- Assists service team on quoting jobs
All communications with customers and coworkers is conducted with respect and honesty
Educational and Experience Requirements
GED/HS Diploma plus a minimum 2 year Diesel Technology, Ag Technology, Automotive Technology or Heavy Equipment Technology degree or equivalent experience
2-5 years of experience working on hydraulic, pneumatic and electrical systems or heavy equipment maintenance experience preferred
Welding and cutting torch experience preferred
Basic tool set and storage
Ability to read and comprehend instructions and information
Must be personable, highly motivated, a problem solver, reliable, ethical and able to adapt to all forces around them from customers, suppliers, coworkers and manufacturers
Physical Requirements and Working Conditions
- The employee is frequently required to walk; climb or balance; crawl; stoop, kneel, crouch, or crawl; and talk or hear. The employee will use hands to finger, handle, or feel; and reach with hands and arms.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The employee will occasionally be required to lift and manipulate moderately heavy-to-heavy objects such as parts (up to 50 pounds) and perform other similar actions during the course of the workday.
The employee will be occasionally required to lift 5-10 lbs overhead.
The employee will be expected to climb, inspect, work on and dismount heavy construction equipment daily.
The employee will frequently be required to push, pull, and hinge at the waist to inspect both equipment and parts and make equipment repairs.
Stand for long periods of time.
Use heavy power tools daily.
Our Company is unable to offer sponsorship now or in the future. All candidates must be legally authorized to work in the United States without the need for sponsorship.
Do you have a great work history but are hesitant to apply because your previous experience doesn’t specifically align? We encourage you to apply Our Company values established skill sets, tenure, and culture fit over industry experience. We recognize that individuals with diverse experiences and backgrounds are essential to our success. You may be the perfect candidate for this role or others within our organization.
Please keep in mind that the posted pay range represents the range for all positions in the job grade within which this position falls. The actual hourly/salary offer will take into account a wide range of factors, including location, certifications, and skill development and potential bonuses.
Our dealership offers full time employees: competitive salary, full benefits (Medical, Dental, Vision, Critical Illness, Life Insurance,401K, Wellness), and PTO, Company apparel and uniforms provided, boot allowance. EOE.
Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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