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Patient Care Coordinator

2 months ago

Lake, United States Comprehensive MedPsych Systems Full time
Job DescriptionJob Description

Patient Care Coordinator

We don't just have a mission statement…we have a mission.

At Comprehensive MedPsych Systems (CMPS), our commitment to optimal mental health and steadfast support isn't just for our clients; it extends to every team member.

Comprehensive MedPsych Systems (CMPS) realizes the strength of our practice is our exceptional staff. We support our employees in building a thriving and profitable workload upon a culture of values of innovation, professionalism, and healthy work/life balance. We seek a Patient Care Coordinator for a Full-Time, In-Person position at our St. Augustine, FL location.

Our Patient Care Coordinator welcomes patients for their appointments, schedules/reschedules appointments, and assists with taking patient vitals as needed. They are responsible for collecting payment during service and assisting in maintaining patient demographic records and financial accounts. We seek a highly detailed, customer service-driven individual to join our growing practice.

Schedule: Monday – Friday, 8:00 – 5:00 pm

Compensation: The pay range for this position is $15.00 to $20.00 per hour. Pay is based on several factors, including but not limited to education, work experience, licensure/certifications, etc.

Requirements:

  • High School Diploma (Required)
  • 1-2 years in a medical setting
  • Ability to set priorities and work with minimal supervision
  • Excellent telephone and communication skills: must speak well, clearly, and pleasantly while projecting care and helpfulness
  • Knowledge of medical insurance
  • Ability to prioritize workload while being flexible to meet the expectations of daily operations
  • Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines

Beneficial Skills & Experience:

  • Demonstrate regard for the dignity and respect of all patients, visitors, and staff
  • Welcome all visitors in person; answer the telephone promptly
  • Keep patient appointments on schedule by notifying the provider of the patient's arrival as needed
  • Comfort patients by anticipating concerns and answering questions; Help distressed patients by responding to emergencies.
  • Obtain revenue by recording and updating financial information at each appointment, registering and collecting patient balances, and updating patient accounts.
  • Obtain changes in insurance and provide documentation and consistent communication to the billing department.
  • Verify patient insurance benefits.
  • Responsible for office inventory, ordering supplies, verifying receipt of supplies, scheduling equipment service and repairs, and maintaining a clean and tidy reception area
  • Protects patient rights by maintaining the confidentiality of personal and financial information

Advantages:

  • Benefits: Health, Dental, and vision
  • 401K with employee matching
  • Paid time off (PTO)
  • Employee Assistant Program (EAP)

Comprehensive MedPsych Systems (CMPS) is a nationally recognized private counseling center that offers a wide range of mental and behavioral health services delivered by compassionate professionals. We arFlorida's's largest and most comprehensive private behavioral mental healthcare group, with offices expanded into Alabama.

Comprehensive MedPsych Systems (CMPS) is a proud member of the Refresh Mental Health network. Refresh provides outstanding operational support, infrastructure, and resources to allow clinicians to focus on what they do best—providing exemplary care to clients. This partnership will enable us to offer additional help and operational support while maintaining our local identity and leadership.

Refresh Mental Health is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.