Logistics Operations Manager

1 month ago

Jefferson, United States DAIKIN COMFORT TECHNOLOGIES MFG LP Full time
Job DescriptionJob Description

Position Responsibilities:

May include:
• Develop and maintain efficient procedures and processes to maintain efficient warehouse operations.
• Collaborate with the Director to establish and implement departmental short term and long term goals, provide metrics, KPIs and analyze data and make decisions using the data as a benchmark.
• Manage and ensure all company policies and procedures are communicated, interpreted and followed.
• Labor management, seasonal labor planning, material handling management.
• Directly interact with our internal and external customer base on service issues and or damage complaints. Visit customers as the need arises.
• Implement and drive continuous improvement processes and change management.
• Establish and maintain good working relationships with other departments.
• Assist Inventory Control to help maintain a high level of inventory accuracy.
• Develop and mentor employees to improve managerial bench strength.
• Manage safety and housekeeping procedures that result in a clean, safe working environment.
• Manage operation within budgeted goals outlined by Logistics Finance.
• Exercise disciplined expense control on all operational activities.
• Facility management including preventive maintenance and repairs.
• Participate in additional projects/activities to support ongoing business needs

Nature and Scope

• Reports to the Director of Logistics Operations
• Provides direction and leadership amongst a team of employees to achieve established strategies, goals and objectives including – on-time delivery, safety, cost reduction, high quality and customer satisfaction

• Takes on duties and tasks that have substantial variety and complexity
• Serves as a resource to others in resolving complex problems and issues

Knowledge and Skills

• Strong working knowledge with high performance warehouse and distribution operations, business principles, processes and best practices to effectively manage the warehouse and distribution functions with a bottom-line result. Includes knowledge of compliance standards in related areas-Industry, OSHA, EEOC and Employment law
• Excellent leadership skills; able to envision, develop, direct, delegate responsibility and authority and drive employee engagement and performance management skills
• Strong computer skills with Microsoft Office 365 – Outlook, Excel, Word and PowerPoint (Advanced level with creating spreadsheets, graphs, charts and preparing presentations) – Strong knowledge of WMS systems
• High level of attention to detail, effective organizational and time management and project management skills
• Analytical ability – able to convert data into information, identify trends and effectively communicate it
• Problem solving – effective elimination of root cause of problems using systematic approach
• Priority setting – capable of managing multiple inputs and directions to deliver the desired results
• Effective communication skills; clearly convey and transmit information through written and verbal form including strong business and financial acumen
• Strong influencing skills & ability to collaborate and lead change with various partners cross-functionally
• Ability to be a team player, results orientated, have a dedication to excellence and sense of urgency to achieve business objectives
• Ability to apply good judgement, productive decision making skills and strong work ethics and integrity on the job
• Ability to adjust to operational needs as they arise - ability to work under pressure and able to make sound decisions

Experience

• 10+ years working within logistics/supply chain role; background in fulfillment, shipping/receiving and warehousing
• 5+ years in a managerial/leadership role
• 5+ years of experience with performance metrics, process improvement, change management and Lean methodologies

Education

• 10+ years working within logistics/supply chain role; background in fulfillment, shipping/receiving and warehousing
• 5+ years in a managerial/leadership role
• 5+ years of experience with performance metrics, process improvement, change management and Lean methodologies

Education

• Bachelor’s degree required – majoring in Logistics, Supply Chain, or Business Management

Physical Requirements / Working Environment

Must be able to perform essential responsibilities with or without reasonable accommodations.

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.


The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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