Application Engineer
2 months ago
Position Overview:
Responsible for confirmation of Fleet, Truck Pool and other installed orders.
Duties & Responsibilities:
- Compare accuracy of quote to customer specification.
- Compare customer purchase order to quote.
- Review of product compatibility including but not limited to: body to chassis, mounting kits and harnesses, optional components, auxiliary equipment.
- Knowledge and understanding of Chassis ordering guides and chassis options.
- Review installation codes ensuring that all loose parts have mounting location specified and verifying that the codes have respective time and material.
- Establish new parts & part numbers for auxiliary equipment.
- Review of discrepancies/warranty issues from previous orders.
- Verify shipping process and compatibility.
- Verify ship-thru parameters
- Submit quote revisions and ensure that they are done correctly.
- Review conformity to Federal Motor Vehicle Safety Standards.
- Lighting requirements
- Weight limitations & certifications
- Rear impact requirements
- Camera compliance
- Assists Drafters in completion of preliminary approval drawings. Review drawings for accuracy.
- Attend IPO discrepancy meetings when requested.
- Attend design and installation review meetings when requested.
- Serve as backup support to other Application Engineering positions as needed.
- Performs other duties, assignments and special projects that may be required from time to time.
- User guides
- Product cheat sheets
- Provide technical support to Fleet Account Managers, Pricing Services, Truck Pool, and Installation Centers.
- Ability to develop extensive Knapheide product knowledge as well as knowledge of auxiliary equipment installed on any customer's vehicles.
Position Requirements:
BSME or BSAE or equivalent design and/or engineering experience preferred. Must have strong PC skills and experience with 3D-CAD and Microsoft Office products. Must have strong communication skills and the ability to interface directly with suppliers and internal resources.
Physical/Mental Requirements Needed to Perform the Essential Functions of the Position:
Normal standing, bending, walking, lifting in an office environment. Ability to verbally communicate with individuals. Must be able to sit and work at a computer multiple continuous hours per day.
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