HCBS Care Manager

4 weeks ago

Crown Point, United States Northwest Indiana Community Action Full time
Job DescriptionJob DescriptionSalary: $19.88/Hour

NEW POST

 

Want to know that each day you are having a positive impact on people in your own community? Come join us in our mission to help people who are experiencing financial hardship find opportunities, resources and respect at CoAction.


ORGANIZATION:


Area Agency on Aging and Community Action Agency for Northwest Indiana, founded in 1965, the CoAction Mission is to ensure the people who experience financial hardship find opportunities, resources, and respect. We do this by helping individuals flourish regardless of income, ability, or age. Serving residents in Lake, Porter, Jasper, Newton, Pulaski and Starke Counties.


FUNCTION:


Reporting to the HCBS Care Manager Supervisor, the Care Manager is responsible for face-to-face assessment of client needs and resources, establishing services to meet the individual’s critical and non-critical needs through the formalizing of supports and authorizing paid services when needed. The Care Manager provides care management services, assessment, care planning and client empowerment to low income, elderly, and disabled individuals to support making educated decisions regarding their long-term care planning and in remaining independent within their homes and community. Each Care Manager is expected to be an active participant in the agency’s mission, vision, and values. He/she shall work to ensure that consistent, reliable, responsive, and quality services are provided to the agency’s constituents, partners, and customers. He/she will demonstrate enthusiasm, initiative, and flexibility and will maintain positive working relationships with all agency personnel.


MAJOR DUTIES:

•Provides a holistic and comprehensive approach to all consumers including face to face and on-going assessment, eligibility determination, benefit assessment, goal setting, long-term care plan development, monthly progress monitoring, advocacy and referrals.

•Develops support systems to meet consumer/family needs by identifying and coordinating a varietyof available services necessary to maintain independent living, and, when possible, self-sufficiency and family stabilization.

•Collaborates with the consumer and ensure the efficient use of public and private resources when setting goals and developing the care plan in compliance with State and Federal regulations. 

•Provides linkage to benefits counseling to help identify all potential resources available to the client

•Provides support counseling and advocacy for consumer/family and encourage consumer empowerment, decision-making and self-assessment.

•Maintains and manages a caseload, with utilization, defined as documented work with, for, or on behalf of clients, of at least 55% of all scheduled work time.

•Provides timely and sufficient documentation, beyond minimum requirements, for all Waiver (A&D, TBI, MFP) cases as measured by individual utilization of 90% or greater of all available Waiver funds (case rate for assigned clients).

•Meets face-to-face with consumers according to the funding source requirements for progress monitoring and if needed plan modification.

•Connects individuals/families with needed available community resources. Follow-up with individuals/families and agencies as appropriate to document use/success of referral.

•Facilitates and monitors the vendor services provided to consumers to ensure compliance with care plan and funding source regulations and assist in the resolution of consumer concerns if necessary.

•Inputs accurate and complete data for all contacts with individuals/families into designated software program.

•Ensures that all documents submitted on behalf of a consumer are valid.

•Conducts client satisfaction surveys according to CoAction policy and program regulations.

•Provides all required documentation and program reports in a timely manner, which may include consumer follow-up, outcome evaluation, consumer contact sheets, evaluations, and program statistics according to program regulations.

•Participates in regular staff meetings, staff training programs, supervisory session, and accept responsibility for aiding the development of positive team relationships as requested.

•Ensures required continuing education requirements are met according to funding source regulations.

•Other duties as assigned by Care Manager Supervisor


MINIMUM QUALIFICATIONS


Qualifications: Licensed practical nurse, bachelor’s degree or associate’s degree with one year of experience delivering health care/social services or care management, or at least two or more years in care planning, care management or delivering health care or social services.(this experience includes assessment, care plan development, and monitoring); or Master’s degree in Social Work, Psychology, Counseling, Gerontology, Nursing or Health & Human Services may substitute for the required experience of two full time direct services experience An understanding of the case management process and low-income, elderly populations; able to coordinate/communicate effectively with customers, service providers, staff and general public; ability to organize and prioritize multiple tasks; computer skills; Microsoft Word data entry skills required. Must be insurable under the agency's liability policy.


Benefits:


  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

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