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Accounts Receivable Specialist

2 months ago

Framingham, United States Bose Professional Full time
Job DescriptionJob DescriptionCompany Overview:
Bose Professional is a leader in the professional audio industry, specializing in the design and manufacturing of cutting-edge audio solutions including loudspeakers, amplifiers, signal processing devices, controls, software, and accessories. As we continue to expand our team, we are seeking an Accounts Receivable Specialist (Temp) to join us on our journey.

Position Overview:
Bose Professional is looking for an Accounts Receivable (AR) Specialist to join us on a temporary basis of 12 weeks. The AR Specialist is responsible for the timely and accurate processing and posting of customer payments, following up and collecting on aged Accounts Receivable, resolving, and collecting on outstanding Accounts Receivable in line with the company policy. In addition, this position is responsible for investigating invoice and/or payment discrepancies, communicating with internal resources such as the client services teams, sales reps and with customers, in executing duties according to established policies, procedures and protocols.

Key Responsibilities:
  • Process ACH, Checks, Lockbox and Credit Card payments and authorizations daily.
  • Research and resolve unapplied payments on customer accounts.
  • Prepare and transmit customer statements of open invoices, as needed.
  • Proactively and consistently follows up on outstanding AR to ensure timely payment.
  • Identify payment exceptions (short pay and overpay) situations; investigates root cause of issues; prepares exception documentation package to support entries as required.
  • Review past due balances, contacts customers for payment, identifies and resolves issues, escalates, when necessary, communicates resolutions, and requests payment.
  • Maintain accurate, comprehensive notes on issues by customers.
  • Fosters positive customer relationship management through written and verbal communications.
  • Reports weekly and monthly status of customer collections, as required.

Qualifications:
  • 5-10 years of proven experience in accounts receivable role.
  • General understanding of accounting principles and practices.
  • Comfort working in a high-volume business, preferably in manufacturing.
  • Proficiency in Microsoft office applications, different sources of cash receipts.
  • Ability to learn new software and systems quickly.
  • Demonstrates strong time management, organizational skills, and attention to detail, managing multiple tasks within time constraints and shifting priorities.
  • Must have analytical, problem-solving, and customer service or collections experience, along with excellent written and verbal communication skills.

Position/Title: Accounts Receivable Specialist (Temp)
Time Type: Full-time, temporary (about 12 weeks)
Job Exempt: No
Pay Rate Type: Hourly
Location: Hybrid role working 3 days a week onsite in Framingham, MA
 

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