Hotel/Quality Assurance Inspector/Casino

2 weeks ago

Laughlin, United States The Burks Companies Full time
Job DescriptionJob Description

Housekeeping Quality Assurance Inspector (Guest Room Inspections)

Starts at $17.00/hr

The Burks Companies, Inc. (TBC) is looking to hire full time Housekeeping Quality Assurance Inspectors. Are you an energetic, get-it-done person who is looking for full-time work? Do you want to work with a team that treats each other with dignity & respect and coaches each other? Do you want to work at a place where you have the tools supplies and chemicals that you need to do your job? This Guest Room Housekeeping Quality Assurance Inspector position will place you in a brand new, fully renovated luxury hotel/casino with a fantastic team. This position's starting pay is $15.00/hour, depending on experience. TBC offers a very comprehensive housekeeping training program. We also offer medical, dental, vision, life insurance, direct deposit as well as holiday and vacation pay. Our team is a very diverse group of employees and we have a strong track record of promoting from within If this sounds like the right opportunity for you, apply today

SCHEDULE AVAILABLE:

1st Shift

2nd Shift

ABOUT THE BURKS COMPANIES, INC. (TBC)

After more than 30 years in business, TBC has firmly established itself as a leading integrated facilities management (IFM) company. We are a leader in providing support services to the absolute best clients in the commercial, life sciences & hospitality industry, and other prominent industries which offers you an opportunity to work in the best environments.

Our clients reside in very high-profile facilities, which rely on making the best first impression to their guests and visitors, requiring the highest standards of cleanliness and appearance. We achieve these standards for our clients by retaining an awesome team. That's why we offer you competitive wages, a comprehensive benefits program, a positive, respectful work environment and culture, opportunities for growth, and more

A DAY IN THE LIFE OF A GUEST ROOM QUALITY CONTROL INSPECTOR

  • As a Guest Room Quality Control Inspector you are a critical member of our team - you will be charged with inspecting the "quality of clean" that our housekeeping attendants have achieved after they have completed the cleaning of guest rooms. The delivery of CONSISTENT QUALITY is a key component in the delivery of positive experiences to our clients' guests. As such, when you arrive for your shift, you are energized and ready to get to work. Your role is to carefully inspect every detail, edge and corner, high and low of the guest rooms and other guest-experience areas such as the guest corridors, guest elevators, and fitness center.
  • You will evaluate and rate the cleaning performance after areas have been cleaned and report results immediately to the Hotel Housekeeping Supervisor assigned to the area so they can have any deficiency immediately addressed.
  • Responsible for reporting room discrepancies related to maintenance problems to the supervisor.

QUALIFICATIONS FOR A HOUSEKEEPING QUALITY CONTROL INSPECTOR

  • 21 years old or older
  • Knowledge of computers.
  • Possess a good command of the English language (Bi-lingual is a plus) and ability to clearly and pleasantly communicate with guests and fellow team members.
  • Thorough knowledge of hotel services.
  • Must have professional image and personality exuding confidence and team building skills.
  • Ability to focus attention to details and be able to organize, prioritize and follow up.
  • Ability to maintain confidentiality and security of all guests and general hotel information.
  • Ability to work flexible hours, including weekends and evenings if necessary.
  • Work experience as a Housekeeping Supervisor and/or QA Inspector or similar role is a positive.
  • Hands-on experience with cleaning and maintenance tasks for large organizations
  • Excellent organizational and communication management skills
  • Stamina to handle the physical demands of the job

Previous commercial cleaning or hospitality experience would be a plus Are you fast, efficient, self-motivated, and eager to do a good job? Do you have a ultra-keen eye for detail Do you have a positive, can-do attitude? Are you the kind of person who prefers to be on your feet moving around? Are you honest and respectful of people's privacy and property? If so, then you might just be perfect for this Housekeeping Quality Control Inspector position

Job Duties:

  • Customer Service: Responds promptly to customer needs, requests for service and assistance. Respond to special requests from guests.
  • Team Work: Treats people with respect. Keeps commitments. Upholds organizational values. Assists with preventative cleaning programs as assigned.
  • Quality: Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Maintains cleanliness of storage room and stock carts.
  • Quantity: Meets productivity standards and completes work within a timely manner. Completes rooms within approved budget and time.
  • Safety and Security: Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly.
  • Responsible for any assigned keys and for following key control policies.
  • Dependability: Is consistently at work and on time. Arrives at scheduled meetings and appointments on time. Is able to meet the demands of the industry with regard to working holidays and weekends.
  • Initiative: Volunteers readily. Asks for and offers help when needed. Check with supervisor upon completion of room assignments before leaving for the day.
  • Compliance: Report all lost and found articles and maintenance issues to supervisor. Reports all "Do not Disturbs" and "Refuse Services" to supervisor.

Education & Experience:

  • High School diploma or equivalent is preferred. Six months previous housekeeping experience is a plus

READY TO JOIN OUR AWESOME COMMERCIAL CLEANING TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Porter position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you

THIS COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER



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