Cage Shift Supervisor
3 months ago
Directs and supervises the operations of the Cage department during the assigned shift.
Requirements:ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintains accurate accountability for all funds assigned.
- Handles customer complaints.
- Ensures all Cage Cashiers are following proper policy and procedures as stipulated by the casino and by the Cage department.
- Tracks and investigates all overages and shortages.
- Works with other department managers and supervisors on a regular basis to ensure enforcement and adherence to company policies and procedures, as well as, to ensure compliance to the policies of local, state, and federal regulations.
- Carries out supervisory responsibilities in a timely, fair, and objective manner.
- Servicing all casino departments.
- Servicing and supervising front line cashiers.
- Key control.
- Thorough knowledge, understanding and implementation of Reg. 6-A.
- Trains employees.
- Aware of all promotions (i.e., redemption procedures/limitations/restrictions, etc.).
- Ensures that all business surfaces (i.e., counter-top) are cleaned during shift.
- Cashing checks – servicing customers. Safe keeping.
- Answering phones with greeting and name.
- Knowledge of Soft Count
- Keno fills.
- Jackpots and fills.
- Additional duties, assignments or priorities as directed by Management.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As needed, reasonable accommodations may be made to assist the employee in performing the essential functions.
Must be at least 21 years of age.
Must have a Nevada Gaming Registration.
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