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Hotel Housekeeping Supervisor

2 months ago

Seattle, United States BMI Hospitality Management Full time
Job DescriptionJob Description

Do you want to work for a great company with competitive benefits and pay? The Holiday Inn Seattle Downtown - Lake Union is looking to hire a Housekeeping Supervisor. If you think you'd be a great addition to our team, please apply

Benefits:

  • Medical, dental, and vision offered after qualification period
  • Competitive performance bonuses - potential for up to $240 monthly
  • 401k with match offered after qualification period
  • Employee discounts at IHG Hotels worldwide
  • Commuter benefits offered
  • Seattle Paid Safe Sick Leave
  • Vacation time accrued based on hours worked
  • Overtime pay for holidays worked - 10 holidays per year
  • Free parking

Job duties:

  • Manage day to day staffing requirements, plan and assign work
  • Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties
  • Promote teamwork and quality service through daily communication and coordination with other department heads
  • May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
  • Inspect all assigned suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed
  • Routinely perform all housekeeping duties necessary including making beds, and vacuuming and cleaning guest suites to ensure guest satisfaction
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
  • Carry out special needs and requests of the guests, VIP's, and repeat visitors
  • Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining "green" initiatives (example: container recycling and cleaning agents)
  • May maintain procedures for security of lost and found items


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