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Room Attendant
2 months ago
Job Summary:
The Room Attendant/Housekeeper will clean, restock, and maintain hotel rooms as assigned. The goal is to provide Level5 Hospitality high-touch housekeeping service for each guest stay.
Duties/Responsibilities:
• Receives a list of assigned rooms from the manager and prioritizes rooms requesting early cleaning
• Checks the inventory of the housekeeping cart and adds any necessary supplies
• Knocks and announces self before entering room; returns at a later time if rooms are occupied
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel policies
• Wipes surfaces in the room and cleans mirrors
• Vacuum floors and remove trash
• Checks complimentary coffee and toiletry supplies in the room, restocking according to the provided hotel checklist and policy
• Ensures room meets hotel standards with a final room inspection
• Notifies supervisor of room availability and reports any suspicious activity to security
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in the laundry room as needed
• Notifies the maintenance department of needed maintenance or repairs
• Takes found items to designated 'lost and found' area if a guest has checked out
• Performs other related duties as assigned
Required Skills/Abilities:
• Detail-oriented and thorough
• Ability to remain discreet and respect the privacy of guests
• Ability to perform consistent work to the highest of standards
• Ability to interact with guests in a pleasant, friendly way
Education and Experience:
• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
• Ability to read, write, speak, understand, and communicate in basic English preferred
Physical Requirements:
• Must be able to remain in a stationary position during shift.
• Must be able to access and navigate the facility.
• Employees must adhere to safety requirements by wearing the appropriate personal protective equipment.
• Work is routine and repetitive and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50 lbs.
MUST be flexible to work on weekends and occasional holidays.
30-40 hours per week on average