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Room Attendant/Housekeeper
2 months ago
Job Summary:
The room attendant/housekeeper will clean, restock, and maintain hotel rooms as assigned. The goal is to provide Level5 Hospitality high touch housekeeping service for each guest stay.
Duties/Responsibilities:
• Receives a list of assigned rooms from the Housekeeping manager and prioritizes rooms requesting early cleaning
• Checks inventory of their assigned housekeeping cart and adds any necessary supplies
• Knocks and announces self before entering room; returns at a later time if rooms are occupied
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel policies
• Wipes surfaces in the room and cleans mirrors
• Vacuum floors and remove trash
• Checks complimentary coffee & toiletry supplies in the room, restocking according to the provided hotel checklist and policy
• Ensures room meets hotel standards with a final room inspection
• Notifies supervisor of room availability and reports any suspicious activity to security
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in the laundry room as needed
• Notifies the maintenance department of needed maintenance or repairs
• Takes found items to designated lost and found area if a guest has checked out
• Performs other related duties as assigned
Required Skills/Abilities:
• Detail-oriented and thorough
• Ability to remain discreet and respect the privacy of guests
• Ability to perform consistent work to the highest of standards
• Ability to interact with guests in a pleasant, friendly way
Education and Experience:
• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
• Ability to read, write, speak, understand, and communicate in basic English preferred
Physical Requirements:
• Must be able to remain in a stationary position during shift.
• Must be able to access and navigate the facility.
• Employees must adhere to safety requirements by wearing the appropriate personal protective equipment.
• Work is routine and repetitive and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.
32-40 hours per week guaranteed