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ACOE Process Manager

2 months ago


Newport, United States P.L. Marketing Full time
Job DescriptionJob Description

POSITION SUMMARY:

Oversee the Kroger Company’s Enterprise Allocator process for assigned departments. Act as primary point of contact for Promo Planning. Develop and implement process improvements. Maintain Post Allocation Promotional Analysis. Lead training and contribute to development of Allocation Analysts. Utilize program and process experience to effectively communicate and provide actionable insights to Kroger Category Management.

  • Customer 1st Keys:
    • “I Get the Products I Want, Plus a Little” – unique items that surprise and delight customers in the right stores
    • “The Shopping Experience Makes Me Want to Return” – less clutter; allocated products have a designated location and a good chance at sell through
    • “Our Prices Are Good” – take maximum advantage of supplier incentives; minimize supply chain cost
    • “Our People Are Great” – allow store associates more time with the customer by having less clutter in stores and better sell through

ESSENTIAL JOB FUNCTIONS:

  • This hybrid position will be required to work in our Corporate Office at least one half day per week based on your team’s schedule
  • Oversees day to day operations for assigned departments.
  • Monitors schedules and deadlines to keep current and upcoming priorities and deliverables transparent for all key stake holders within the Category Management and Promo Planning teams.
  • Lead training and contribute to the development of Allocation Analysts.
  • Ensure that all Kroger and PL Marketing processes for sales planning and allocating product are followed.
  • Analyzes past, present and future allocations to identify trends and opportunities for future improvements.
  • Uses post analysis and best practices to improve future performance and effectiveness.
  • Requests data from all external and internal partners to provide complete and detailed analysis of promotions.
  • Monitors product sales, margins, and store level sell through and report on the effectiveness of the allocations.
  • Fosters and develops a professional consultative relationship with key internal and external stake holders to ensure all inputs are being considered and shared objectives are being met.
  • Provide feedback on the allocation process and recommend opportunities to improve the efficiency and effectiveness of the system or future process.
  • Develops, organizes, maintains, and distributes forms, reports and other documents as identified by the key stake holders.
  • Maintains a flexible approach and schedule to effectively respond to the changing needs of the customer.

Must be able to perform essential job function of this position with or without reasonable accommodations

MINIMUM POSITION REQUIREMENTS:

  • 4 year degree in Business, Marketing or comparable area of study preferred
  • Minimum 2 years of experience within Enterprise Allocation department
  • Minimum 2 years of experience in the grocery, retailing, merchandising or CPG industry
  • Proficient in utilizing Microsoft applications (Excel, Word, PowerPoint and Outlook)
  • Experience working in large data base systems and other web based applications such as Oracle or SQL
  • Strong interpersonal and leadership skills
  • Experience working in a collaborative team environment
  • Very strong organizational, analytical and problem solving skills
  • Highly motivated self-starter who can work with minimal supervision
  • Ability to effectively craft and deliver a message to senior level executives
  • Ability to work under pressure, meet deadlines, prioritize and multi-task

DESIRED PREVIOUS JOB EXPERIENCE:

  • A blend of merchandising and data analysis experience
  • 2 years of experience in allocations or promo planning
  • 4 years of experience in a sales/merchandising/analyst capacity
  • Experience with category sales, marketing, management, product development, negotiations, vendor relations, procurement, distribution, and merchandising

MINIMUM PHYSICAL ABILITIES:

  • Must be able to:
  • Work for long periods of time on the computer with data sets.
  • Remain standing/sitting for several hours at a time.
  • Must be able to lift 10-15 lbs. occasionally.
  • Must be able to effectively present information verbally and visually on a regular basis

COMPETENCIES/SKILLS:

Some of the Competencies/Skills required to successfully perform this position are:

  • Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
  • Building Strategic Working Relationships – developing and using collaborative relationships to facilitate the accomplishment of work goals
  • Building Trust – interacting with Kroger employees, customers and suppliers in a way that gives Kroger Division and Corporate Management confidence in one’s intentions and those of the organization
  • Communication – clearly conveying information and ideas through a variety of media to individuals or groups in the English language
  • Customer Focus – making Kroger customers and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees as well as the suppliers that we represent
  • Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
  • Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
  • Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
  • Leadership – Ability to recognize and provide training opportunities; give clear direction to accomplish assigned tasks; hold others to high standards of accountability and address issues when needed is a way that encourages, not discourages the employee.
  • Negotiation – effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance from all parties involved
  • Self-Starter – working the majority of the time without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period
  • Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed