Hotel Revenue Analyst

3 weeks ago

Camp Verde, United States Cliff Castle Casino Full time
Job DescriptionJob Description

POSITION SUMMARY: Responsible to design and implement overall room pricing/packages for both Hotel and Lodge properties to optimize revenue. Provides administrative and clerical support to the Hotel Director, Manager, and Sales Manager.

ESSENTIAL DUTIES:

  • Optimize product and price availability to maximize revenue for both Hotel and Lodge properties: conduct regional and local market analysis, analyze property historical data, perform rate yielding and forecasting, build and load packages and rate codes into Hotel Management System and external sites, manage data and analyze reports from external sites (e.g., Booking.com and Expedia)
  • Utilizing internal and external data systems, create, analyze, distribute routine and ad hoc reports, as required.
  • Perform a variety of administrative and clerical functions such as, answer/route telephone calls, take/distribute messages, process incoming and outgoing mail, prepare, distribute, and file internal and external correspondence, reports, and department records, input purchase requisitions and invoices into accounting system.
  • Advise the Managers and Director of relevant or important information pertaining to the property and/or operations.
  • Effectively resolve minor guest inquiries or concerns, when needed.
  • Assist Sales with site visits, if needed.
  • Maintain the Sales and Event Diary.
  • Generate Event Orders or Resumes, publish weekly and monthly event forecasts to include functions, room blocks and number of attendees.
  • Maintain current knowledge of services, promotions, and events offered by CCCH, utilize in rate planning and to inform guests, as needed.
  • Perform other duties as assigned.

QUALIFICATIONS:

1. Education: High School diploma or equivalent, required.

2. Work Experience:

a. Minimum of 2 years’ experience in clerical role at hotel property, required with at least 1 years’ hospitality experience in in the Northern Arizona market.

b. 1 years’ previous experience rate yielding experience, preferred.

3. Knowledge, Skills, and Abilities:

a. Strong computer skills with Microsoft Office products and various hotel data management systems (OTA, PMS, GDS, Opera, etc.). Must be able to type 60 wpm.

b. Strong communication (verbal, written) skills and be able to effectively present information in one-on-one or small group situations.

c. Solid organizational and planning skills with strong attention to details.

d. Able to read and comprehend instructions, policies, procedures.

e. Able to maintain professional composure in tense situations.

4. Be at least 18 years of age.

5. Able to demonstrate eligibility to work in the U.S.

6. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.

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