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Front of House Supervisor

1 month ago

Eden Prairie, United States Kona Grill - Eden Prairie Full time
Job DescriptionJob Description

The ONE Group Hospitality is an international restaurant company that develops and operates upscale and polished casual, high-energy restaurants and lounges and provides hospitality management services for hotels, casinos, and other high-end venues both nationally and internationally. The ONE Group’s focus is to be the global leader in Vibe Dining and its primary restaurant brands are:

 ·         STK, a modern twist on the American steakhouse concept with restaurants in major metropolitan cities in the U.S., Europe, and the Middle East, featuring premium steaks, seafood, and specialty cocktails in an energetic upscale atmosphere.

·         Benihana, a leading operator of highly differentiated experiential brands that owns the only national teppanyaki brand in the US. The Company also franchises Benihanas in the U.S., Caribbean, Central America, and South America.

·         Kona Grill, a polished casual, bar-centric grill concept with restaurants in the U.S., featuring American favorites, award-winning sushi, and specialty cocktails in an upscale casual atmosphere.

·         RA Sushi, a Japanese cuisine concept that offers a fun-filled, bar-forward, upbeat, and vibrant dining atmosphere with restaurants in the U.S. anchored by creative sushi, inventive drinks, and outstanding service.

RESTAURANT SUPERVISOR POSITION SUMMARY:

A Restaurant Supervisor with The ONE Group is responsible for providing support to all staff and supervising the restaurant operations in the absence of and in addition to the Management Team.

DUTIES & RESPONSIBILITIES:
· Opening and closing restaurant procedures.
· Opening and closing cash outs.
· Ensure Guest satisfaction.
· Assist with seat assignments and maintaining flow of service.
· Ensure side work is complete and the restaurant is up to company standards prior to the start of service.
· Work with 3 party vendors to purchase beer, wine & spirits.
· Demonstrate the ability to establish and maintain beer, spirits & wine pars.
· Assist with taking guest orders and expediting in the kitchen when necessary.
· Address customer concerns and escalates them to management if necessary.
· Assist with maintaining appropriate staffing levels throughout the duration of service.

QUALIFICATIONS/PRIMARY JOB REQUIREMENTS:
· A natural leader who has strong influence and interpersonal skills.
· Ability to follow company recipes & standards, as well as train others.
· Must be self-disciplined and reliable and have a guest fist mentality.
· Excellent communication skills and the ability to multi-task.
· Previous serving and/or bartending experience in an upscale lounge or busy restaurant.
· Micros POS, Microsoft Office and OpenTable knowledge is a PLUS.
· Previous cash handling experience.

The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies)

•         Medical

•         Dental

•         Vision

•         Group Life and Disability

•         Group Accident Insurance

•         Group Hospital Indemnity Insurance

•         Group Critical Illness Insurance

 

The company offer the following benefits to all employees regardless of position or status

•         Employee Assistance Program (EAP)

•         Dependent Care Benefit

•         Employee Dining Discounts and/or complementary meals onsite

•         Traditional and Roth 401K Plan

•         Commuter Benefits 

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