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Front Counter Team Leader/Shift Supervisor

3 months ago

Brandon, United States Gecko Hospitality Full time
Job DescriptionJob Description

Front Counter Shift Manager - Brandon, Mississippi

$10.00-$12.00/ Hour

We are hiring a Front Counter Shift Manager in Brandon Mississippi. If you are great with people we want to hire you Apply now



Duties & Responsibilities:


  • Provide exceptional customer service to members and guests
  • Prioritize facility presentation by maintaining a clean and organized environment in all areas of the facility throughout each shift.
  • Greet customers, check them in, and operate a computerized point-of-sale (POS) system
  • Administrate Opening and Closing Shift Procedures
  • Maintain a thorough knowledge of current programs and products
  • Communicate clearly with customers and deal gracefully with customer service complaints and issues.
  • Responsible for facilitating Risk Management, Safety and Floor Supervision
  • Schedule, book and facilitate lessons, clinics, group events, and other programs
  • Potential to work as a rock climbing instructor and/or youth team coach based on facility needs
  • Train, direct, oversee, and manage staffing team
  • Troubleshoot and provide assistance to staff in the proper use and functionality of the facilitys Point of Sale software.


Experience and Qualifications


  • Strong interpersonal skills and the ability lead a staffing team
  • Friendly, outgoing, and enthusiastic while maintaining the ability to follow and enforce safety rules
  • Works well with others and has a desire to foster positive community
  • Displays good judgment and a strong work ethic
  • Self-motivated individuals with a strong desire to keep learning
  • Customer service and sales experience required
  • Previous management experience a plus



Expectations


  • Evening and weekend availability required
  • Must be dependable and punctual
  • Must display professionalism and integrity


If you are interested in the Front Counter Shift Manager role apply today and send your resume to lisaw@geckohospitlity.com