![Endotronix, Inc](https://media.trabajo.org/img/noimg.jpg)
Salesforce Administrator
1 month ago
WHO ARE WE?
Endotronix is a medical device company that aims to transform the treatment of heart failure, a chronic, progressive condition in which the heart is unable to pump enough blood to support the body. Our Cordella Heart Failure System (CHFS) includes proactive management tools for best practice care and detection of worsening heart failure. These easy-to-use tools improve patient quality of life and help to reduce hospital admissions thereby reducing health care costs. With our recent PMA approval from the FDA, we are preparing to grow our team – it’s a great time to join Endotronix and grow with us. This is a hybrid role with the ability to work remotely 1-3 days/week while working in our Naperville, IL headquarters on the other days.
WHAT YOU’LL DO
The Salesforce Administrator will join a growing Business Systems team to support the Cordella commercial launch and ongoing clinical trial management. This person will be responsible for managing, optimizing, and validating the use of the Salesforce Health Cloud platform to meet evolving business needs. Your responsibilities will include:
- Manage all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups
- Provide day-to-day end-user support, helping to troubleshoot and resolve user issues and inquiries
- Create and maintain training materials, as needed
- Ensure the quality and data integrity of the Salesforce platform and backup platforms
- Build effective reports and dashboards to deliver business insights, drive operational processes, and provide leadership visibility to the data
- Assist in the identification and implementation of systems and process improvements that improve overall performance and technical efficiencies
- Responsible for the design and delivery of new functionality to meet business requirements.
- Perform validation of new product releases
- Quickly obtain a solid understanding of business processes and operational procedures within the business to assist in decision making and process improvements
- Ensure appropriate stakeholders are involved in defining requirements, testing, and creating the proper procedures
- Ensure compliance with all regulatory and compliance activities related to Salesforce
WHAT YOU BRING TO THE TABLE
- Salesforce Administrator Certification OR Completion of the following Superbadges: Admin Super Set, App Builder Super Set, Flow Administration Superbadge Unit)
- 3+ years of experience as Salesforce Administrator
- Excellent analytical, process management, and problem-solving skills
- Ability to interact with various levels of individuals throughout the organization
EDUCATION
- Bachelor's degree in the areas of Computer science, Engineering, Information Systems, Business, or equivalent field of study required
WHO YOU ARE
- Relentlessly focused on data and hypothesis driven decision making to create the best experiences for ETX patients and customers
- Someone with a bias for action and quick iteration as opposed to perfection
- A quick learner, who is able to work independently, multitask, and drive your own projects
- An effective communicator and collaborator who can synthesize insights from multiple stakeholders across business functions to deliver purpose-built insights, models and tools that provide easily interpretable and actionable results
- A team player who can inspire teams to deliver together, embodying the idea that the whole is greater than the sum of the parts
- Passionate about digital healthcare and leveraging Data to deliver innovative solutions at scale
WHAT WE’RE LIKE
- Willing to have the “direct and honest conversation”. Not afraid to confront the facts (or be confronted) and develop a plan to move forward.
- Competitive spirit and drive to win. Strong sense of initiative, internal motivation, and an unrelenting focus on results.
- Openness to feedback and coaching with a strong orientation towards continual learning and improvement. Ability to solicit, accept and provide direct feedback without defensiveness.
- Capacity to function in a highly complex company with ease and fluidity, while driving and influencing results.
- Entrepreneurial, flexible, yet results focused.
- High degree of intellectual curiosity, honesty, and capability.
- Low ego and humble in spirit in spite of your track record of outstanding performance.
LIFE AT ENDOTRONIX
- Our shared company values create a foundation of trust and collaboration. United in a common purpose, we excel at the task at hand to provide best-in-class medical technology and customer service to our patients and clinicians. And along the way we make sure to have a little fun, continue to grow and celebrate our successes.
- We provide a competitive compensation package, comprehensive benefits including unlimited PTO, and an environment that will help you to thrive and succeed in your career.
- Endotronix is an equal opportunity employer, and we are committed to providing equal employment opportunities to all persons without regard to race, creed, color, religion, national origin, gender, marital status, citizenship status, age, veteran status, or disability. We are passionately committed to building a diverse organization where all perspectives and cultures are celebrated.
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