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Food Runner

3 months ago

Miami, United States Harry's Pizzeria - Coconut Grove Full time
Job DescriptionJob DescriptionDescription:

Position: Food Runner

FLSA Classification: Hourly Employee, Non-Exempt

Tip Classification: Tip Pool Eligible

General Description of Work

With delegated authority, reporting to the General Manager and Restaurant Manager, the Food Runner is responsible for…

Essential Function:

  • Opening and closing side work as needed.
  • Deliver food to all guests as needed.
  • Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
  • Bag and haul trash to dumpster at designated times.
  • Respond appropriately to guest requests. Communicate guest requests to server as needed.
  • Communicate with server with table utilization and customer service.
  • Assist server as needed with food delivery, especially with large parties and during peak periods.
  • Thank guests as they are leaving
  • Reports to work on time and as scheduled.
  • Understands shift ends once approved by MOD.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Requirements:

Competencies:

  • Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • A minimum of 1 year experience in a restaurant position.
  • Possess math skills and have the ability to handle money and operate a point-of-sale system.
  • Be able to learn our menu, including food, beverage and wine; maintain a working knowledge of all changes provided by management, Chef de Cuisine, Beverage Director.

Language Skills:

  • Ability to read, speak and interpret documents in clear English.
  • Must be able to communicate clearly with managers, kitchen and dining room personnel and guests.

Physical Ability

  • Be able to work in a standing position for long periods of time (up to 10 hours).
  • Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
  • Must have exceptional grooming habits.
  • Maintain a clean uniform throughout shift.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.