Funeral Director

Funeral Director Cleveland, OH

Embrace a meaningful role in Cleveland as a Funeral Director/Embalmer. We seek a dedicated individual to compassionately guide families through lifes most challenging moments and honor their loved ones.

Your Mission:

• Comprehensive Coordination:Manage every detail of funeral arrangements, from the initial transfer of remains to final disposition and memorialization.
• Heartfelt Services:Arrange and conduct funeral and memorial ceremonies with professionalism and empathy, ensuring they reflect the familys wishes and traditions.
• Community Engagement:Foster strong relationships within the community, religious groups, and other organizations to maintain our clients heritage and grow their market presence.
• Secure Handling:Assume responsible custody of personal mementos, ensuring they are cared for and returned according to the familys desires.
• Safe Environment:Promote and maintain a safe, healthy workplace for staff and visitors.
• Service Supervision:Oversee all aspects of funeral or memorial services, including logistics, chapel and church services, cemetery coordination, and special functions.
• Family Interaction:Meet with families to understand their needs, accurately prepare all related documents, and provide compassionate support.
• Office Proficiency:Maintain a high level of proficiency in office skills and technology, ensuring smooth and efficient service delivery.
• Communication:Answer phones, prepare reports, and actively participate in staff meetings.

Competencies:

• Professional Conduct:Exemplify expected standards of personal behavior and dress.
• Accuracy:Ensure precision in all tasks and documentation.
• Customer Focus:Understand and proactively resolve issues impacting families and the public.
• Clear Communication:Convey information clearly and effectively, both informally and in formal presentations.
• Creativity/Innovation:Continuously seek ways to improve processes, policies, and the overall experience for families and the public.
• Relationship Building:Develop and maintain a supportive network both within and outside the organization.
• Initiative:Demonstrate self-motivation and drive in all tasks.
• Adaptability:Adjust communication styles to suit different audiences and stay current with industry changes.
• Coordination:Efficiently manage workloads with changing priorities.
• Negotiation:Listen closely and communicate flexibly to positively influence decisions.
• Safety Management:Acquire and apply knowledge of safety and health procedures.

Qualifications:

• Educational Background:Completion of a diploma program at a college meeting State of Ohio standards.
• Licenses:Valid Ohio Funeral Director license and drivers license.
• Experience:Previous customer service or sales experience is an asset.
• Skills:Strong computer skills and knowledge of funeral service-related software.
• Personal Traits:Exceptional communication, compassion, integrity, problem-solving abilities, multi-tasking skills, and a team-oriented mindset.

Why Join Us?

• Meaningful Impact:Make a profound difference in the lives of families during their most vulnerable times.
• Supportive Team:Work within a caring, compassionate environment.
• Continuous Growth:Opportunities for ongoing learning and professional development.
• Compensation Package Includes:Base salary, bonus, PTO, Parental leave, Medical/dental/vision insurance, 401K with match, company phone, clothing stipend, paid license renewals, paid community memberships, wellness programs, and other unique company benefits.