Sr. Manager, Process

2 months ago

Irving, United States Moxie Pest Control Full time
Job DescriptionJob DescriptionPlay Your Part In Our Team Succeeding

The Senior Process Manager is responsible for overseeing and optimizing business processes within the organization. This role involves analyzing existing processes, identifying areas for improvement, and implementing solutions to enhance efficiency, reduce costs, and improve overall business performance. The Senior Process Manager will collaborate with cross-functional teams, manage process improvement projects, and drive a culture of continuous improvement.

Core Responsibilities

  • Maintain a customer centric mindset

  • Center all decisions around the customer

  • Create processes and maintain the database of processes

  • Educate leadership on continuous improvement processes and culture

  • Build out and optimize processes

  • Document all processes

  • Become the expert of all processes

  • Analyze impact of proposed changes to processes to identify gaps and impacts of those changes

  • Make recommendations to Directors on operational opportunities primed for improvement and assist in building new processes to assists our Customers and Teams

  • Meet daily with Ops Execution as a cross functional team

  • Deliver data status updates

  • Work with the Field to implement new processes and updates to current processes

  • Maintain database of all processes in Zendesk

  • Prepare and present reports on process improvement initiatives and outcomes to senior management.

  • Continuously monitor processes to ensure sustained improvements and identify new opportunities for enhancement.

Qualifications

  • Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field. A master’s degree or relevant certification (e.g., Lean Six Sigma Black Belt) is preferred.

  • Microsoft 365 Suite (Excel)

  • Basic understanding of G-Suite applications (Google Docs, Google Slides, Google Sheets)

  • Experience with Zendesk is preferred

  • Six Sigma or Lean certified preferred, not required

  • Hands-on experience managing timelines and deliverables

About Us

Moxie Pest Control is named for the drive and enthusiasm embraced by our team Our mission is to improve the quality of life for our customers, team, and community.


We believe in striving to do the right thing because we genuinely care about our employees and customers, the work we do, and our personal and professional character.


We’re more than just a pest control company

What We Live By


Do The Right Thing

We believe in striving to do the right thing because we genuinely care about our customers


Be Nice

We think kindness is contagious, and we believe small gestures can have a big impact.


Be The Solution

It’s an understatement to say we take pride in our work. We live by the motto: “If a thing is worth doing, it’s worth doing well.”


Keep Improving

Because we care about helping our customers, we take our job knowledge seriously.


Company Perks

At Moxie Pest Control we offer a total rewards package that supports the health, life, and career of our employees. The available plans and programs include:

  • 2021-2024: Great Places To Work and Top Places to Work

  • Awards & Recognition

  • Monthly Company Events

  • Company Service Projects

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay

  • Additional options for dental and vision benefits, life and disability coverage and more

  • 401K Plan

  • Roth IRA

  • Long- and Short-term Disability Coverage (Voluntary)

  • Paid Time Off

  • Hybrid work

AAP / EEO Statement

Moxie Pest Control provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Moxie Pest Control absolutely prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties will not be tolerated.


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.




  • Sr. Digital Product Manager

    4 months ago

    Irving, United States Resource Informatics Group Full time

    Role : Sr. Digital Product Manager Location : Remote Position Summary: Sr. Digital Product Manager will drive the planning, design and iterative deployment of a portal for enrolled students. This will entail building a series of responsive, accessible pages enabling students to audit their progress across multiple domains: Classwork, schedules, financial...

  • Sr Technical Project Manager

    2 months ago

    Irving, Texas, United States Exeter Finance Full time

    At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.Every team member is integral to our success. Whether you're at a...

  • Sr. Epic A/R Consulting Manager

    3 weeks ago

    Irving, United States Tandym Group Full time

    A consulting services company is currently seeking a new Sr. Epic A/R Consulting Manager for a Remote opportunity with their team. This is a client-facing role that will be focused on improving A/R performance for a health system undergoing an Epic transformation.Responsibilities:The Sr. Epic A/R Consulting Manager will be responsible for:Helping create...

  • Sr. Epic A/R Consulting Manager

    3 weeks ago

    Irving, United States Tandym Group Full time

    A consulting services company is currently seeking a new Sr. Epic A/R Consulting Manager for a Remote opportunity with their team. This is a client-facing role that will be focused on improving A/R performance for a health system undergoing an Epic transformation.Responsibilities:The Sr. Epic A/R Consulting Manager will be responsible for:Helping create...

  • Sr. Manager

    4 weeks ago

    Irving, United States MCKESSON Full time

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.What you do at McKesson matters. We foster a culture...

  • Sr Manager

    1 week ago

    Irving, United States Lennar Homes Full time

    We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity...

  • Sr. Technical Implementation Manager

    4 days ago

    Irving, United States CornerStone Technology Talent Services Full time

    Sr. Technical Implementation Manager (Software)Location: Hybrid, Irving, TX (On-site as needed for meetings)Schedule: Monday - FridayEmployment Type: Full-Time, Long-Term OpportunityJob Summary:CornerStone Technology Talent Services (TTS) is seeking an experienced Sr. Technical Implementation Manager (Software) to join our team for an exciting, full-time,...

  • Sr Field Solutions Architect

    1 week ago

    Irving, United States Connection Full time

    Job DescriptionJob DescriptionConnection Services has a fantastic opportunity for a Sr Field Solutions Architect, working remotely. Excellent opportunity to work for a top VAR offering excellent benefits including 3 weeks paid PTO, tuition reimbursement, excellent benefits, etc.; opportunity for growth. *REMOTE*Working under general supervision of the (Sr)...

  • Sr. Payroll Specialist

    3 weeks ago

    Irving, United States OneMain Financial Full time

    OneMain is seeking a Sr. Payroll Specialist to join our team in Irving, TX.  The Sr. Payroll Specialist supports daily operations of the payroll department and serves as a subject matter expert on payroll practices and procedures.  In the Role Analysis, review & reconciliation of all aspects of payroll governance & compliance to include tax...

  • Sr. Market Research Manager

    2 months ago

    Irving, United States MARC Research, LLC Full time

    Job DescriptionJob DescriptionAs a Sr. Market Research Manager in the Insights group, you are a partner to the Account Manager in establishing and building our Client Relationships. You are expected to consistently deliver quality outcomes that demonstrate significant progress toward building a holistic understanding of the Clients' business, industry...

  • Sr. Market Research Manager

    4 weeks ago

    Irving, United States MARC Research, LLC Full time

    Job DescriptionJob DescriptionAs a Sr. Market Research Manager in the Insights group, you are a partner to the Account Manager in establishing and building our Client Relationships. You are expected to consistently deliver quality outcomes that demonstrate significant progress toward building a holistic understanding of the Clients' business, industry...

  • Sr. Market Research Manager

    3 months ago

    Irving, United States MARC Research, LLC Full time

    Job DescriptionJob DescriptionAs a Sr. Market Research Manager in the Insights group, you are a partner to the Account Manager in establishing and building our Client Relationships. You are expected to consistently deliver quality outcomes that demonstrate significant progress toward building a holistic understanding of the Clients' business, industry...

  • Sr. FP&A Analyst

    4 weeks ago

    Irving, United States Trend Micro Full time

    Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks,...

  • Sr. Test Lead

    3 months ago

    Irving, United States CyberTec Full time

    UPDATE : Sr. Test Lead (HYBRID) & NOT REMOTEAS USUAL PREVIOUS WORK EXPERIENCE IN Client OR UTILITIES WILL BE GIVEN TOP PRIORITYEXPERIENCE ANYWHERE BETWEEN 12-20 YEARS ALL THE MUST SKILLS BELOW SHOULD REFLECT ON THE RESUME Client: Client Location: 4 IRVING PLACE, NY Duration: 12+ months Rate: $75.00 C-2-C OPEN TO GC/USC (they must be local) Interview Process:...

  • Sr. Guest Experience Maker

    3 months ago

    Irving, United States Wyndham Hotels & Resorts Full time

    ** Sr. Guest Experience Maker / Front Desk Manager** Location: Irving, TX, US, 75063 Property Name: La Quinta by Wyndham Dallas - DFW Airport N Irving Req Id: 18639 La Quinta by Wyndham is now seeking a Sr. Guest Experience Maker / Front Desk Manager to join our team at the La Quinta by Wyndham Dallas - DFW Airport N Irving location in Irving , Texas ....

  • Sr. CloudOps Engineer

    2 months ago

    Irving, United States Pieces Technologies Inc Full time

    Job DescriptionJob DescriptionPieces Technologies is looking for a stunning Sr. CloudOps Engineer to be a Sr. Contributor of PTI’s CloudOps team. A stunning candidate is …A voracious learner both personally and technicallyHumbly self-aware that growth is a continuous upward journey and supports that in othersConstantly identifying and addressing the...

  • Sr. Market Research Project Manager

    1 month ago

    Irving, United States MARC Research, LLC Full time

    Job DescriptionJob DescriptionAs a Sr. Market Research Project Manager in the Insights group, you are a partner to the Insights & Strategies Manager in consistently delivering quality outcomes that demonstrates significant progress toward building a holistic understanding of the Clients’ business, industry and information needs that enable them to...

  • Sr. Market Research Project Manager

    4 weeks ago

    Irving, United States MARC Research, LLC Full time

    Job DescriptionJob DescriptionAs a Sr. Market Research Project Manager in the Insights group, you are a partner to the Insights & Strategies Manager in consistently delivering quality outcomes that demonstrates significant progress toward building a holistic understanding of the Clients’ business, industry and information needs that enable them to...

  • Sr. Market Research Project Manager

    6 days ago

    Irving, United States MARC Research, LLC Full time

    Job DescriptionJob DescriptionAs a Sr. Market Research Project Manager in the Insights group, you are a partner to the Insights & Strategies Manager in consistently delivering quality outcomes that demonstrates significant progress toward building a holistic understanding of the Clients’ business, industry and information needs that enable them to...

  • Sr Cybersecurity Analyst

    3 months ago

    Irving, United States GM Financial Full time

    Overview Opportunity to work in a hybrid model: Potential to work 4 days onsite and 1 day remote Why GMF Cybersecurity? Our Cybersecurity team is tasked with the security engineering, regulatory response, third party risk, and incident response capabilities necessary to secure GM Financial, the captive auto finance subsidiary of General Motors. Reporting...