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Orthodontic Financial Coordinator
4 months ago
Summary of Position:
Responsible for all patient billing, third party billing, accounts receivable, accounts payable.
Responsibilities
Statistical Record Keeping and Management Reports
Run weekly, month–end and year–end computer reports and review them with the doctor on a regular basis. Use the Daily, Weekly, Monthly and
Yearly checklists so all reports are run.
Check Credit Balances and take appropriate action
Insurance Accounts Receivable
Total Credit Card Deposit
Close out month (month end) in the computer.
Have complete understanding of all other computer reports (e.g. Day sheet, Accounts Receivable, Deposit Summary Report, Ledger Report,
Patient Tracking Reports, Referral Reports, etc.)
Keep month–end statistics as outlined in appropriate binders.
Bookkeeping
Verify insurance coverage.
Prepare a financial contract for all patients
Post all contracts into the computer the day of the start
Handle inquiries from insurance companies.
Keep on top of all collection problems and keep them current at all times.
Maintain rigid schedule for sending out statements to delinquent accounts and calling delinquent accounts. Handle all inquiries. Renegotiate financial agreements if a patient's financial situation requires it. Send out Past Due
Statements. Each day, run the Collections Report to see who is delinquent.
Post all charges and payments.
Post all adjustments. Discuss all adjustment with the doctor monthly.
Each day, print the day sheet and reconcile cash and checks with the deposit slip.
New Patient Management
Accept new patient phone calls if available. Do everything necessary to make the caller feel welcome.
Miscellaneous
Be an active participant in staff meetings and committee meetings.
Work cohesively with fellow team members to provide an atmosphere of trust, mutual respect, and cooperation.
Education/Experience:
Two years education in bookkeeping related field or five years experience in dental bookkeeping setting.
Skill/Abilities:
Interpersonal: Good interpersonal skills to maintain effective rapport with patients, parents, doctor, other staff members, and community.
Technical Skills: Use of computer software.
Mathematical
Skills: Ability to balance bank statement.
Writing Skills: Letter composition skills.
Verbal Skills: Effective verbal skills to communicate with patients and parents in order to make financial arrangements and collect on delinquent accounts as well as to communicate with the
Accountant. Good telephone techniques.
Problem Solving: Trouble–shooting problems with insurance carriers.
Creativity in working out payment of delinquent accounts.
Attention to detail and follow through in coordinating packing slips, invoices, and statements.
Skills:- Orthodontic
- Bilingual
- Billing
- Claims/Appeals
- Insurance
- Scheduling
- Fee for Service
- Dolphin
- Spanish
- Medical
- 401k
- PTO
- $20-$24/hour