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Retail Shift Leader/Manager

3 months ago

Edwardsville, United States Edison's Entertainment Complex Full time
Job DescriptionJob DescriptionCompany Description

Edison’s Entertainment Complex is the Metro-East St. Louis area’s home of GENIUS LEVEL FUN Located in Edwardsville, IL, Edison’s features 12 lanes of boutique bowling, a 4,400 sq. ft. laser tag arena with a second level , a 70+ game state-of-the-art arcade, 10 party and event spaces including a 200-seat event center called The Outlet. The full-service bar and restaurant serves inventive pizzas, gourmet burgers, large variety of street tacos, delicious bone-in and boneless wings with homemade sauces, scrumptious salads, and much more  

Job Description

  • Tasks will include overseeing staff on the shift you supervise
  • Pay starts at $16 - $18 hourly with a 60-day objective-based increase opportunity.  Pay range based on experience.   Opportunity to grow into a salaried and benefitted position.
  • Conduct opening and/or closing duties  
  • Report to senior managers such as general manager and director of operations
  • Manage some shifts which may include running a POS, directing staff, taking care of guest needs
  • Ensure service standards are being met with guests 
  • Shifts will include a mix of day, night, and weekend.    
  • Shifts are typically 8 hours and this position is eligible to work up to 40 hours .
  • Position eligible for overtime if working over 40 hours.
  • Other related tasks as assigned
Qualifications

  • The ideal candidate will have 2 years of proven experience in a like job or field
  • Have superior guest service skills.  Our main focus is the guest experience
  • Possess excellent communication skills and work well with a team 
  • Possess leadership, interpersonal, self-starter and communication skills 
  • Work well in a fast and dynamic environment
  • Have computer skills.  Technology acumen is a plus
  • Can juggle performing tasks, delegating assignments, and overseeing staff 
  • Proven money handling and reporting experience
  • Past experience in the entertainment industry is a PLUS
  • Food and Beverage management experience a PLUS 


Additional Information

All your information will be kept confidential according to EEO guidelines.