Bilingual Intoxicated Driver Program

2 months ago

Milwaukee, United States IMPACT Inc Full time
Job DescriptionJob Description

IMPACT, a non-profit organization, offers a competitive fee-for-service (FFS) pay for a Bilingual IDP Assessor.

Since 1960, IMPACT has been serving Southeastern Wisconsin, helping people take the first step toward changing their life, for good. We assess and guide those experiencing personal crisis toward resources to achieve stability; and collaborate with community partners to foster system improvement.

Our role is critical. Critical conditions. Critical connections. Critical change.

Diversity, Equity and Inclusion is a very important initiative here at IMPACT. We believe that the services we provide are enhanced when various groups of people with unique ideas come together. Applicants whose work incorporates a global perspective and a demonstrated commitment to various issues in human services are particularly encouraged to apply.

Position Summary:

As part of the IMPACT Intoxicated Driver Program (IDP), the IDP Assessor provides in-person and/or telephonic contact with clients, assesses their needs and provides recommendations for an appropriate referral to community resources. The IDP Assessor is also responsible for documentation and some case management services to ensure high quality customer service and enhance the client's opportunity for success. This position is a Fee-For-Service position.

Principle Responsibilities:

  1. Conduct in-person and/or telephonic IDP assessments.
  2. Provide recommendations and referrals to the appropriate community resources.
  3. Complete paperwork within required time frame.
  4. Provide case management services as appropriate.
  5. Maintain accurate and timely documentation records.
  6. Attend all Assessment and Referral department meetings.
  7. Attend agency or department meetings as assigned.
  8. Ensures that IMPACT is compliant with applicable federal, state, and local laws regarding client confidentiality.
  9. Maintain continuing education hours for the Wisconsin Department of Regulation and Milwaukee County as well as other contract requirements.
  10. Actively participate in and support the organization's Diversity, Equity, and Inclusion (DEI) initiatives.

Abilities/Skills:

  • Excellent customer service skills, both internal and external.
  • Contribute to working effectively in a team-oriented environment.
  • Effective written and verbal communication skills.
  • Good problem solving skills
  • Good listening skills and an ability to demonstrate empathy.
  • Self-motivated.
  • Good judgment and decision-making skills.
  • Solid knowledge of chemical dependency issues and recovery basics.

Qualifications:

  1. Bachelor's degree in social work or related field required, Master's degree preferred.
  2. SAC-IT required if Bachelor's degree is highest level of education.
  3. IDP-AT license preferred (if currently not licensed, requirement will be to obtain within one year of employment)
  4. At least one year of experience in the Substance Use Disorder services field
  5. Computer software expertise: Word, Excel; Ability to learn new software systems and agency-related systems (IMPACT Connect, IDP scheduler, etc.)
  6. Spanish-Bilingual (read, write & speak)
  7. Reside in the State of Wisconsin and within 50 miles of IMPACT

Benefits:

  • Flexible schedules
  • Employee Assistance Program (EAP) - Offers 24/7 resources to employee and family for personal, financial, emotional, legal issues. No cost to the employee
  • 401(K) Plan - Eligibility is six (6) months of service and 500 hours of service.
  • Employee perks

IMPACT IS AN EQUAL OPPORTUNITY EMPLOYER

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