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Assistant Manager

2 months ago


North Haven, United States GIL Foundation Full time
Job DescriptionJob DescriptionSalary:

Assistant Manager - Adult Residential Program, Developmental Disabilities

If you have been a Leader, Role Model, or even an Assistant Manager in this field before, you clearly understand the job. Residential management in this field is very challenging but also extremely rewarding considering the special individuals and families we serve. If you are also someone who has a desire to join a mission based organization, and is friendly, compassionate, and genuinely cares for and appreciates people, then this might just be the right opportunity you. We are searching for a highly committed, dependable and experienced direct support professional; a person who has a proven record in human services or a related field and ready for more responsibilities. 


Benefits We Offer

  • Meaningful, Life Changing Careers
  • Enhanced Compensation for Weekends
  • Enhanced Compensation for Holidays
  • Competitive Pay
  • Pleasant, Supportive Atmosphere in a Casual Work Environment
  • Employee Paid Time Off
  • Employee Medical Health Benefits – 100% Employer Paid for Worker
  • Dependent Medical Health Benefits – 50% Employer Paid for Dependents
  • Enhanced Compensation for FT Employees who waive Medical Benefits
  • Salary Based Life Insurance
  • Health Savings Account Plans – HSA
  • Supplemental Benefit Plans
  • 401(k) Employee Retirement Plans
  • Employee Referral Incentive Plan
  • Opportunities for Overtime


About the Company & Our Mission:

GIL Foundation Inc. is a private nonprofit that provides services for individuals with intellectual and developmental disabilities, and autism in CT. Since 1985, GIL has served community residents as a top-tier care provider with a strong reputation for quality services through DDS. GIL is committed to higher standards of loving and compassionate care. Our vision is to see amazing people pursuing opportunities, while overcoming challenges, leading to transformed lives.


We will be providing solid support from responsible Program Directors, highly qualified Nurses, and a super-supportive Administration. GIL may not be the largest private non-profit organization but we are certainly both strategic and considerate because we do appreciate the magnitude of the role, and value our staff. Therefore our leadership is sensitive to the ongoing needs of the position and dedicated to providing tools and coaching as needed.


The Essentials – What We Are Looking For:

We want someone who will be a good fit for our company culture, who has served as a Direct Support Professional and able to handle more responsibilities, and for the right reasons - someone who can genuinely make a difference for our residents.

  • An Assistant Program Manager for GIL should be a person of integrity who is highly committed, very responsible, and is organized with a definite attention to detail – considering the daily program assignments and compliance to state licensing regulations at this facility. A Manager who is honest, faithful, and trustworthy; and demonstrates a dedicated work ethic will fit well in our company culture. This assistant Supervisor must be someone comfortable working in a team environment with another Assistant program Manager and the lead Program Manager.
  • This Assistant Program Manager should also be caring and compassionate with respect to our residents and a solid coach and mentor for the 12-15 staff members for which he or she will be responsible to supervise. A Manager who is kind, patient, and flexible with co-workers and team members; and also good at observing for other's needs, while listening to others, and making room for efficient and effective staff supervision and training of a diverse workforce. Someone who can manage the entire program needs (with support of course) including medical, financial, programmatic, recreational, and house/facility management.
  • This Assistant Program Manager will need to be flexible with your schedule and availability to work due to the nature of 24-hour care for individuals requiring high levels of support in a facility that you might potentially supervise. Someone who is coach-able, interested in personal development, eager to learn and willing to ask questions will fit well in our company culture. This is an hourly role and overtime is available. The APM will also be subject to call at the particular program worked, in a three person rotation.


The Residential Program:

GIL Foundation is seeking a committed and qualified Assistant Program Manager to join our team. The residents of this program are truly a special group and wonderful to serve. The guardians are very supportive of GIL and our staff. The residents are typically active in community outings and recreational activities; therefore an enthusiastic, attentive Assistant Manager who is willing to explore opportunities for personal expression, new experiences, and routine family interaction for our residents is preferred.


The Other Stuff:

In this field, there is staff turnover, it tends to go in cycles; but historically GIL has experienced lower than average rates due to our quality of care and supportive environment. However, we want potential candidates to be aware that staffing in this meaningful field during COVID has been a greater challenge due to national staff shortages and other factors beyond our control – yet we continue to work to improve this issue.


Our shifts are set shifts, with stronger staffing patterns, and the scheduling is managed through advanced technology – an electronic scheduling system whereby all staff have access through their electronic dashboard or mobile device app. Open shifts and scheduling can be better supported and managed in real time as all staff get texts and emails through the system and can respond promptly to opening, swaps, time off, etc. for which Managers can coordinate more efficiently.


The Manager’s schedule shall be flexible during the day shift depending on the needs of the program he or she will lead. Because this is an hourly position, the Program Manager will be able to work overtime and also allow staff overtime for scheduled coverage beyond 40-hours in a work week. This Program Manager will receive routine support from a dedicated Assistant Program Manager to assist with program assignments. On-call schedules are shared and rotated between several Managers and Supervisors to share the workload and reduce the necessary burden.


Why Join Our Team:

GIL Foundation has served the community for more than 35-years. We believe in the promise of better outcomes whereby our service makes a real difference in the lives of the people we support. At point of service our passion is fully expressed – the best workers shine in advancing our mission and casting a contagious vision. This is what it's really about Our Values & Beliefs describe the kind of organization GIL is and also helps identify the kind of people who will better fit our culture. We understand the daily challenges faced by Human Service Professionals; therefore we continually strive to honor our workers' awesome dedication and genuine commitment to nonprofit service. Our cooperative passion is to strive for excellence, promote teamwork, and challenge superior performance throughout the organization.


“There are three kinds of relationships one can have with work:
you either have a Job, a Career, or a Calling.”

— Chip Conley


If you really enjoy this field and have prior management experience, we would love to chat with you about this opportunity. Even if you are interested but a bit reluctant due to previous experience, please give us the opportunity to tell our story and share our distinction. Check out our website to get a better feel for the GIL Foundation culture (www.gilfoundation.com) while exploring Our Beliefs & Values. We are certain that you will feel supported and hope that we can have the opportunity to consider you for this rewarding position.


The following certifications will need to be obtained and approved within company policy guidelines:


State Medication Administration Certification

First Aid for Accidents

CPR – Cardio Pulmonary Resuscitation

PMT – Physical Management Techniques


*Previous Supervisory experience and experience in human services, especially with ID/DD individuals is preferred.