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Outside Sales Rep

5 months ago

North Chicago, United States Atlantic Plywood Full time
Job DescriptionJob DescriptionThe Outside Sales Representative for Atlantic Plywood is responsible for strengthening customer relationships, while driving volume and profit growth using a balanced approach of new business development and existing account management.

RESPONSIBILITIES:

General

  • Assist in building their individual sales and profit plan
  • Become expert on market and products
  • Understand and be able to explain our policies and procedures
  • Provide product pricing and account level recommendations
  • Participate in required vendor training and develop appropriate product knowledge in all products sold
  • Effective call schedule planning and documentation in CRM
  • Develop specific account-based strategies to protects, grow and drive business

New Business Development:

  • Responsible for aggressively developing a pipeline in CRM for new business
  • Create pull through for our direct accounts by working to educate and influence their customers
  • Introduce new products and complementary products to existing and new customers
  • Develop and carry out strategies to increase market share of our products with new and existing customers
  • Execute and implement company promotions and programs
  • Prospect and develop new business targets/opportunities

Account Management:

  • Responsible for maintaining and protecting existing account business
  • Train customer sales teams on product knowledge and selling techniques, as needed
  • Provide merchandising support
  • Address and resolve customer complaints and/or claims
  • Set up and attend trades shows, as needed
  • Continue building relationships through excellent customer follow up and product resolution

QUALIFICATIONS:

Knowledge, Skills and Abilities:

  • Strong customer service skills both in person and virtually
  • Self-motivated and functions well independently as well as within in a team
  • Ability to present to groups both large and small
  • Microsoft Office including hosting presentation
  • Have strong closing skills with customers and follow up on commitments
  • Ability to travel throughout the assigned territory as required
  • Strong analytical skills, including the ability to identify and analyze key, market, customer, and competitive trends.

Education:

  • Bachelor’s degree preferred or industry experience equivalent

Experience:

  • 3+ years’ experience in customer facing sales within building products industry
  • Have direct exposure in resolving customer concerns
  • Experience in customer facing selling
  • Understanding of building installation process

WORK ENVIRONMENT:

  • In-market 85% of the time (customer facing)
  • Occasional over-night travel required.
  • Must react to short lead customer requests, Possible evenings, or weekend for customer events