Youth & Family Navigator - Family Resource Center (FRC)
1 month ago
Youth & Family Navigator - Family Resource Center (FRC)
Families and Youth Innovation Plus is hiring a full-time Youth & Family Navigator - Family Resource Center (FRC)
The Youth & Family Navigator (FRC) is the first person to greet and navigate the needs of people seeking services at FYI +. This role is responsible for harmonizing multiple systems of response and services through referral systems, service coordination, screening, and triage. This role will also engage in outreach efforts and develop community relationships in efforts to provide consumers with a wide selection of services to meet the presenting needs. This role is intended to be a multi-service position that will require the ability to ensure customer service, customer satisfaction and service delivery from trauma informed/responsive lenses.
Competencies:
- Planning and Organizing
- Digital Literacy
- Attention to Detail
- Managing Resources
- Fostering Communication
- Information Management
- Event Management
Key Responsibilities
- Provide confidential administrative support related to sensitive issues
- Triage customers' needs and guide them to the appropriate pathway of services
- Assists customers in completing all on-boarding paperwork and filling out applications and other forms necessary to access other health care professionals, regional agencies, and community service programs.
- Coordinate warm hand offs between providers for each pathway to services determined.
- Serve as a community referral link for customers to internal and/or external services and service providers.
- Schedules new patients for intake assessments with therapists daily
- Monitors scheduled intakes daily, if there is a no show or cancelation navigation specialist will schedule another patient
- Manage agency data tracking systems for all referrals that flow through the Resource and Referral
- Manage NM Star database and record all required data relevant to Treat First
- Verify Private insurance as well as Medicaid eligibility (via NM Medicaid portal) for clients
- Utilize EMR clinical database to activating new clients and manager referrals for the agency
- Train and become certified in Comprehensive Community Support Services
- Deliver all components of service delivery that CCSS requires that includes CCSS intervention strategies, adherence to all record documentation, billing requirements, staffing, and all other requirements of CCSS service delivery
- Will maintain small caseload of CCSS clients when necessary
Qualifications and Experience
- Bachelor's Degree in a human service field from an accredited university and one (1) year relevant experience working with the target population; or hold an associate's degree in a human service field from an accredited college and have a minimum of two (2) years of experience working with the target
- One (1) year relevant experience working with the target population; or hold an associate's degree in a human service field from an accredited college and have a minimum of two (2) years of experience working with the target population.
- Microsoft Office Suite (Intermediate)
- Excellent communication skills, both written and verbal
- Provide services in the most culturally sensitive, appropriate and ethical manner
- Exhibit skills in comprehending, interpreting, and completing delegated tasks efficiently
-
Hospitality Specialist
1 month ago
Las Cruces, United States Families and Youth Inc Full timeJob DescriptionJob DescriptionHospitality Specialist - Family Resource Center (FRC)Families and Youth Innovation Plus is hiring a full-time Hospitality Specialist - Family Resource Center (FRC)The Hospitality Specialist provides Family Resource Center (FRC) center support as the primary host, front desk attendant, customer service agent, and administrative...
-
Hospitality Specialist
3 weeks ago
Las Cruces, United States Families and Youth Inc Full timeJob DescriptionJob DescriptionHospitality Specialist - Family Resource Center (FRC)Families and Youth Innovation Plus is hiring a full-time Hospitality Specialist - Family Resource Center (FRC)The Hospitality Specialist provides Family Resource Center (FRC) center support as the primary host, front desk attendant, customer service agent, and administrative...
-
Success Center Supervisor
7 days ago
Las Cruces, New Mexico, United States Families & Youth Inc Full timeSuccess Center Supervisor (SCS) The Success Center Supervisor (SCS) is a frontline leadership position responsible for overseeing the daily operations of a community resource center dedicated to empowering youth and families to achieve their own vision for success. The SCS leads a talented and diverse team of Hospitality Specialists and Navigators, ensuring...
-
Success Center Supervisor
7 days ago
Las Cruces, New Mexico, United States Families and Youth Inc Full timeJob DescriptionJob DescriptionSuccess Center Supervisor (SCS)The Success Center Supervisor (SCS) is a frontline leadership position responsible for overseeing the daily operations of a community resource center dedicated to empowering youth and families to achieve their own vision for success. The SCS leads a talented and diverse team of Hospitality...
-
Success Center Supervisor
2 months ago
Las Cruces, United States Families and Youth Inc Full timeJob DescriptionJob DescriptionSuccess Center Supervisor (SCS)The Success Center Supervisor (SCS) is a frontline leadership position responsible for overseeing the daily operations of a community resource center dedicated to empowering youth and families to achieve their own vision for success. The SCS leads a talented and diverse team of Hospitality...
-
Success Center Supervisor
3 weeks ago
Las Cruces, United States Families and Youth Inc Full timeJob DescriptionJob DescriptionSuccess Center Supervisor (SCS)The Success Center Supervisor (SCS) is a frontline leadership position responsible for overseeing the daily operations of a community resource center dedicated to empowering youth and families to achieve their own vision for success. The SCS leads a talented and diverse team of Hospitality...
-
Family Service Coordinator
3 weeks ago
Las Cruces, United States Families & Youth Inc Full timeFamily Service Coordinator 1320 South Solano Drive, Las Cruces, NM 88001, USA Full Time Full Benefit Package: health, dental, life insurance, short term and long term disability, supplement plans with 403(b), PTO and holidays. Email Me Similar Jobs {target="_blank"}Email Me This Job Family Service Coordinator Families and Youth Innovations Plus is hiring...
-
Family Service Coordinator
3 weeks ago
Las Cruces, United States Families & Youth Inc Full timeFamily Service Coordinator 1320 South Solano Drive, Las Cruces, NM 88001, USA Full Time Full Benefit Package: health, dental, life insurance, short term and long term disability, supplement plans with 403(b), PTO and holidays. Email Me Similar Jobs {target="_blank"}Email Me This Job Family Service Coordinator Families and Youth Innovations Plus is hiring...
-
Family Service Coordinator
7 days ago
Las Cruces, New Mexico, United States Families & Youth Inc Full timeFamily Service Coordinator1320 South Solano Drive, Las Cruces, NM 88001, USAFull TimeFull Benefit Package: health, dental, life insurance, short term and long term disability, supplement plans with 403(b), PTO and holidays.Email Me Similar Jobs {target="_blank"}Email Me This JobFamily Service CoordinatorFamilies and Youth Innovations Plus is hiring a...
-
Family Service Coordinator
2 months ago
Las Cruces, United States Families and Youth Inc Full timeJob DescriptionJob DescriptionFamily Service CoordinatorFamilies and Youth Innovations Plus is hiring a full-time Family Service Coordinator. If you enjoy working with families, helping them solve problems and alleviate barriers that prevent maximum wellness, then this may be the job for you.As a Family Service Coordinator, you will spend your time with...
-
Family Service Coordinator
3 weeks ago
Las Cruces, United States Families and Youth Inc Full timeJob DescriptionJob DescriptionFamily Service CoordinatorFamilies and Youth Innovations Plus is hiring a full-time Family Service Coordinator. If you enjoy working with families, helping them solve problems and alleviate barriers that prevent maximum wellness, then this may be the job for you.As a Family Service Coordinator, you will spend your time with...
-
Family Services Manager
1 month ago
Las Cruces, United States Families and Youth Inc Full timeJob DescriptionJob DescriptionFamily Services ManagerFamilies and Youth Innovation Plus is hiring a full-time Family Services ManagerThe Family Services Manager is directly responsible for administrative, operational, and programmatic support, leadership, and oversight of assigned programs, units, projects, initiatives, and/or divisions. This position will...
-
Family Services Manager
4 weeks ago
Las Cruces, United States Families and Youth Inc Full timeJob DescriptionJob DescriptionFamily Services ManagerFamilies and Youth Innovation Plus is hiring a full-time Family Services ManagerThe Family Services Manager is directly responsible for administrative, operational, and programmatic support, leadership, and oversight of assigned programs, units, projects, initiatives, and/or divisions. This position will...
-
Family Services Manager
3 weeks ago
Las Cruces, United States Families and Youth Inc Full timeJob DescriptionJob DescriptionFamily Services ManagerFamilies and Youth Innovation Plus is hiring a full-time Family Services ManagerThe Family Services Manager is directly responsible for administrative, operational, and programmatic support, leadership, and oversight of assigned programs, units, projects, initiatives, and/or divisions. This position will...
-
Family Services Manager
3 weeks ago
Las Cruces, United States Families and Youth Inc Full timeJob DescriptionJob DescriptionFamily Services ManagerFamilies and Youth Innovation Plus is hiring a full-time Family Services ManagerThe Family Services Manager is directly responsible for administrative, operational, and programmatic support, leadership, and oversight of assigned programs, units, projects, initiatives, and/or divisions. This position will...
-
Las Cruces, United States Families and Youth Inc Full timeJob DescriptionJob DescriptionSuccess Coach for El Puente Juvenile Assessment Reporting Center (JARC) ProgramFamilies and Youth Innovation Plus is hiring a full-time Success Coach El Puente Juvenile Assessment Reporting Center (JARC) Program.The Success Coach provides specialized case management services to individual client needs. They also create programs...
-
Las Vegas, United States Clark County (NV) Full timeABOUT THE POSITION The Community Navigator performs a variety of technical and professional duties to support the safety, well-being, and success of youth and their families. Performs various assessments, behavioral intervention techniques, referral and service linkage, prevention services and education to youth and their families participating in the...
-
Las Vegas, United States Clark County (NV) Full timeABOUT THE POSITION The Community Navigator performs a variety of technical and professional duties to support the safety, well-being, and success of youth and their families. Performs various assessments, behavioral intervention techniques, referral and service linkage, prevention services and education to youth and their families participating in the...
-
Las Vegas, United States CLARK COUNTY, NV Full timeThe Community Navigator performs a variety of technical and professional duties to support the safety, well-being, and success of youth and their families. Performs various assessments, behavioral intervention techniques, referral and service linkage Navigator, Specialist, Family, Behavioral, Service, Healthcare
-
Las Cruces, United States Families and Youth Inc Full timeJob DescriptionJob DescriptionInnovative Youth Services Residential Support SpecialistFamilies and Youth Innovation Plus is hiring a full-time Innovative Youth Services Residential Support SpecialistThe Residential Support Specialist is responsible for ensuring the safety, supervision, and welfare of youth residing at the shelter. Residential Support...
