Success Center Supervisor

3 weeks ago

Las Cruces, United States Families and Youth Inc Full time
Job DescriptionJob Description

Success Center Supervisor (SCS)

The Success Center Supervisor (SCS) is a frontline leadership position responsible for overseeing the daily operations of a community resource center dedicated to empowering youth and families to achieve their own vision for success. The SCS leads a talented and diverse team of Hospitality Specialists and Navigators, ensuring that the center maintains a welcoming, inclusive, and supportive environment that effectively connects individuals to the resources, supports, and services they need to thrive. The SCS works under the direct leadership of the Success Center Manager and is responsible for ensuring that the center and their assigned team operate in alignment with the National Family Support Network's (NFSW) Standards of Quality for Family Strengthening and Support. This requires a deep commitment to person-affirming, trauma-informed, and culturally grounded approaches to direct service, as well as a strong understanding of best practices in program implementation, evaluation, and continuous improvement.

To be successful in this role, the SCS must bring a team approach to leadership, fostering a culture of collaboration, communication, and continuous learning among staff. They must also possess excellent interpersonal and communication skills, with the ability to engage effectively with youth, families, and community partners from diverse backgrounds. The SCS is responsible for providing hands-on, in-person leadership that is adaptive, technically strong, dynamic, and outcomes-driven. This includes supervising and supporting Hospitality Specialists and Navigators, facilitating regular team meetings, providing ongoing training and professional development opportunities, and monitoring and evaluating staff performance to ensure that the center is consistently delivering high-quality services and achieving its desired outcomes. In addition to their leadership responsibilities, the SCS must also build and maintain strong relationships with community partners and stakeholders, collaborating effectively to enhance the center's services and impact. They must also be proficient in using technology and data management systems to track and report on program outcomes, ensuring that the center is meeting its contractual obligations and demonstrating its value to funders and other stakeholders.

Ultimately, the Success Center Supervisor is a passionate and committed leader who is dedicated to empowering youth and families to achieve their full potential. They bring a unique combination of technical expertise, interpersonal skills, and strategic vision to their work, and are committed to creating a welcoming, inclusive, and impactful community resource center that truly makes a difference in the lives of those it serves.

Competencies:

  • Planning and Organizing
  • Fostering Communication
  • Project Risk Management
  • Attention to Detail
  • Inspiring Others
  • Quality Management and Assurance

Key Responsibilities:

  • Supervise and support Hospitality Specialists and Navigators, ensuring a welcoming and inclusive environment for youth and families
  • Ensure the center's front-receiving end operations are efficient, effective, and aligned with the NFSW Standards of Quality for Family Strengthening and Support, any associated contracts, and FYI+'s purpose statement, core values, and strategies.
  • Develop and implement strategies to improve the center's processes and services continually
  • Collaborate with the Success Center Manager to ensure contract deliverables are met and administrative oversight is maintained
  • Provide hands-on, in-person leadership that is adaptive, technically strong, dynamic, and outcomes-driven
  • Facilitate regular team meetings and provide ongoing training and professional development opportunities for staff
  • Monitor and evaluate the performance of Hospitality Specialists and Navigators, providing constructive feedback and support as needed
  • Foster a culture of collaboration, communication, and continuous improvement within the team
  • Maintain accurate records and documentation of the center's activities and outcomes
  • Build and maintain strong relationships with community partners and stakeholders to enhance the center's services and impact
  • Develop and implement innovative activities, events, and programs that enhance the center's ability to meet the evolving needs of youth and families in the community.
  • Collaborate with the Success Center Manager to develop and manage the center's budget, ensuring that resources are allocated effectively and efficiently to support program goals and objectives.
  • Conduct daily routine assessments of the center's physical space and equipment, ensuring that it remains safe, welcoming, and conducive to learning and growth for all participants.
  • Provide crisis intervention and support to youth and families as needed, working collaboratively with other staff and community partners to ensure that individuals receive the care and support they need during challenging times.
  • Participate in local, regional, and national networks and conferences related to youth and family services, staying up-to-date on best practices and emerging trends in the field and bringing this knowledge back to the center to inform program development and improvement.

Qualifications and Experience

  • A bachelor's degree in Social Work or a similar field from an accredited college/university.
  • A minimum of three (3) years of any combination of experience, including working with communities on health or social service-related matters, social work/case management experience, behavioral health and/or health care, or operating a community resource center.

  • Call Center Operations Manager

    2 days ago

    Las Cruces, United States Mass Markets - MCI Company Full time

    OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS - Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are Operations Manager, Operations, Call Center, Manager, Performance, Customer Service, Manufacturing

  • Call Center Operations Manager

    2 days ago

    Las Cruces, United States Mass Markets - MCI Company Full time

    OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS - Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are Operations Manager, Operations, Manager, Call Center, Technical Support, Customer Service, Manufacturing

  • Success Coach for

    2 weeks ago

    Las Cruces, United States Families and Youth Inc Full time

    Job DescriptionJob DescriptionSuccess Coach for (Catalyst) ProgramFamilies and Youth Innovation Plus is hiring a full-time Success Coach (Catalyst) Program.The Success Coach provides specialized case management services to individual client needs. They also create programs to benefit clients and educate clients on available community resources. Success...

  • Call Center Operations Manager I

    2 days ago

    Las Cruces, United States Mass Markets - MCI Company Full time

    OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS - Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are Operations Manager, Operations, Manager, Call Center, Customer Service, Performance, Manufacturing

  • House Supervisor

    2 days ago

    Las Cruces, United States Three Crosses Regional Hospital Full time

    House Supervisor Day/Nights Rotation PRN Position Available If you're looking for a place to grow your skills and experience, Three Crosses Regional Hospital is looking for you! We are looking for a PRN House Supervisor that is committed to clinical excellence and building a patient-centered culture.Three Crosses Regional Hospital is an advanced independent...

  • CALL CENTER OPERATIONS MANAGER

    Found in: Careerbuilder One Red US C2 - 3 days ago

    Las Cruces, NM 88005, USA, United States Mass Markets - MCI Company Full time

    OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS - Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are Operations Manager, Operations, Manager, Call Center, Technical Support, Customer Service, Manufacturing

  • Youth Swim Coach Supervisor

    3 weeks ago

    Las Vegas, United States PCC Center Full time

    Job DescriptionJob DescriptionJob DescriptionTitle: Youth Aquatics Fitness Coach Supervisor Classification: M4Pay Range: $19.10-20.26/hour Principal ObjectiveUnder the direct supervision of the Aquatics Program Lead and the Aquatics Manager/Director, the YAF Supervisor provides a leadership presence for all Youth Swim Coaches working during their shift, and...

  • IT Project Specialist Contractor

    3 weeks ago

    Las Cruces, United States Southwest Sport and Spine Center, Inc. Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsTraining & developmentContract Duration: 90 days with the potential for full-time employment.Location: 2404 S Locust StAbout Us: Southwest Sport & Spine Center is a dynamic healthcare organization committed to providing exceptional services to our patients. We specialize in sports medicine, physical...

  • CMS Support Supervisor

    12 hours ago

    Las Vegas, United States Hilton Grand Vacations Full time

    Job DescriptionAs a CMS Support Supervisor, you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: The CMS Support Supervisor will perform and oversee a variety of technical and analytical support,...

  • Recruiting and Onboarding Program Coordinator

    2 weeks ago

    Las Cruces, United States MECA Therapies LLC Full time

    Job DescriptionJob DescriptionSalary: We are seeking a dynamic and organized Recruiting and Onboarding Program Coordinator to join our team and play a critical role in ensuring we attract and retain top talent. You will be responsible for building and managing the entire recruiting and onboarding process for clinical staff, specifically Registered Behavior...

  • Associate Dean/Director of the Agricultural Experiment Station

    Found in: beBee jobs US - 3 weeks ago

    Las Cruces, New Mexico, United States New Mexico State University Full time

    New Mexico State University (NMSU) invites applications for the position of Associate Dean/Director of the Agricultural Experiment Station, the research arm of the College of Agricultural, Consumer, and Environmental Sciences (ACES). An earned doctorate and tenured or tenurable at the rank of professor in a discipline represented within the College of...

  • Hourly Supervisor

    3 weeks ago

    Las Vegas, United States Freddy's - Las Vegas S Eastern Full time

    Job DescriptionJob DescriptionAs a team supervisor, you are essential to the overall technical operation and efficiency of the restaurant and a standard bearer of hospitality. You're the key to the successful execution of the HotLine and ColdLine.

  • Front Desk Supervisor

    2 days ago

    Las Vegas, United States Hilton Grand Vacations, Inc. Full time

    As a Front Desk Supervisor you would be responsible for executing your position's responsibilities and driving company success through performing the following activities to the highest standards: Supervise the Front Office daily operations. Assist g Front Desk, Supervisor, Management, Hotel

  • Patient Care Tech PCT Med/Surg

    2 days ago

    Las Cruces, United States LifePoint Hospitals Full time

    Who We Are People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Memorial Medical Center is a 199-bed hospital offering a spectrum of care, including diagnostic, therapeutic, and rehabilitative services, both on an inpatient and outpatient basis. Where We Are From national parks and monuments...

  • Distribution Center Supervisor

    4 days ago

    North Las Vegas, United States TJ Maxx Full time

     Come to work and be ready to think on your feet, grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out to TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. To keep up with our ever-changing inventory, we stay nimble and adaptable. No day is the same, and that’s just...

  • LPN - Wound Care Assistant Team Lead

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Las Cruces, United States Genesis Health Inc Full time

    Genesis is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you passionate, highly skilled and motivated to make a difference. Why Genesis? We improve the lives we touch...

  • Wound Care Assistant Team Lead

    2 weeks ago

    Las Cruces, United States Genesis Healthcare Full time

    Genesis is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you -- passionate, highly skilled and motivated to make a difference. Why Genesis? We improve the lives...

  • Nurse-LPN MDS Coordinator

    1 week ago

    Las Cruces, United States Genesis Health Full time

    The Village at Northrise is Hiring for a MDS-/ Infection Prevention Nurse to join our team. The ideal candidate will work 20 hr/week on care planning & 20 hr/week on Infection Prevention. Apply for more details. Genesis HealthCare is one of the leading providers of healthcare services from short-term to long-term care and a wide variety of...

  • Wound Care Assistant Team Lead

    2 weeks ago

    Las Cruces, United States Genesis Healthcare Full time

    Genesis is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you -- passionate, highly skilled and motivated to make a difference. Why Genesis? We improve the lives we...

  • Nurse-LPN MDS Coordinator

    2 days ago

    Las Cruces, United States Genesis Health Full time

    The Village at Northrise is Hiring for a MDS-/ Infection Prevention Nurse to join our team. The ideal candidate will work 20 hr/week on care planning & 20 hr/week on Infection Prevention. Apply for more details. Genesis HealthCare is one of the leading providers of healthcare services from short-term to long-term care and a wide variety of...