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Tree Room Food Runner

2 months ago

Provo, United States Sundance Mountain Resort Full time
Job DescriptionJob Description

s u n d a n c e


Job Title: TREE ROOM EXPO / FOOD RUNNER

Reports To: Tree Room Manager/Supervisor

Rate of Pay: $13.00/Hour +tips

Shift: Variable PM shifts

Part-Time, Year Round position

MUST BE AVAILABLE WEEKENDS & HOLIDAYS

FLSA Status: Non-Exempt/Hourly

SUMMARY

Create an exceptional dining experience for the guests by delivering quality food at the correct temperature to the appropriate guest. Expo must communicate with the Chef to coordinate all tables and timing of food.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Warmly greet each guest.

Call out and organize tickets for the kitchen.

Act as liaison between the service staff and the kitchen.

Ensure ticket time standard is met by effectively managing courses.

Communicate any food issues with the Chef.

Run food from the kitchen line to the tables.

Know the restaurant set up and seat numbers in order to properly deliver food.

Assist the servers and bussers as needed.

Responsible for setting up any items needed with food. i.e. napkins, steak knives, and more.

Deliver food, maintaining proper service sequence and a professional demeanor.

Responsible for making sure food is on time, at the correct table and hot or cold.

Assist in any other aspects of the restaurant as needed.

Maintain cleanliness and stock of Expo area.

Work clean and organized and in a timely fashion.

Ability to work well under pressure and multitask.

Work well independently and as an active member of the team.

Ability to work execute Tree Room standards and Forbes 4 star standards.

Support recycling program.

Complete side work and cleaning lists as directed.



ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:

Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service standards, and values.

Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.

Be flexible to meet business demands, work well under pressure, meet deadlines and manage time appropriately.

Work with a broad based constituency and provide excellent service to all internal and external guests.

Demonstrate cooperative behavior with colleagues and supervisors.

Keep information confidential as directed in the confidentiality agreement.

Support and comply with all Sundance policies, procedures, and standards.

Protect Sundance assets.

Be a positive ambassador of Sundance inside and outside of work


ENVIRONMENTAL COMMITMENT

Support and participate in environmental programs associated with position, for example: minimize waste, recycle, conserve energy, purchase and use sustainable products, educate co-workers/guests on environmental ethic, support vendors with similar environmental ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats, and carpool with co-workers to minimize carbon emissions. All employees are invited to participate in environmental or Sundance Preserve sponsored events.


DRESS CODE

Sundance recognizes the impact that our image has on the guest's impression of the resort and the perception of our ability to provide professional service to our clientele. As representatives of Sundance all employees including mangers are expected to be in compliance with the Dress Code determined for his/her department as defined in the job description or follow the standards below.


In order to best promote a positive, professional image that meets Sundance guest's expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following as a minimum standard:

All aspects of the Personal Appearance policy (SPL#50) must be in compliance.

Staff is required to wear nametags at all times while on duty.

Clothing must be unwrinkled, clean, and in good condition (no rips, tears, or frays regardless of whether accidental or fashionably placed).

Blue jeans are permitted if no standard uniform is required.

Men's shirts must be tucked in.

Appropriate skirt length is from the knee to the ankle- if no standard uniform is required.

A tailored fit is required of all clothing

Tank tops, halter tops, tube tops, and spaghetti straps are prohibited.

Sleeveless shirts are not permitted for females.

Bare midriffs are prohibited.

Proper footwear for your department is required.

Dress sandals are permitted for females.

Flip flops are prohibited in all areas.

Tennis shoes are prohibited unless there is a business need (ie: Mtn Ops)

No large jewelry.

Hair must be clean and combed. Long hair must be worn off the face.

Clean shaven or trimmed beard for men, no stubble.

Pants/shirts must be clean and pressed

Employees must be showered with clean teeth, fresh breath, clean hands and nails

Tree Room server standard uniform is... khaki pants, black small buckled belt, black dress shoes, black socks, Tree Room shirt, white under shirt, and black apron.


Accommodations

Sundance will reasonably accommodate employees with religious beliefs or a disability that may make it difficult for that employee to comply fully with the Personal Appearance Policy. Employees should contact their supervisor or Human Resources to request a reasonable accommodation that will comply to the greatest extent possible with the policy.


DISCLAIMER

This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.


TECHNICAL/COMPUTER SKILLS

CERTIFICATES, LICENSES, REGISTRATIONS

Must have or obtain a current food handlers permit within 30 days of employment.

Must have or obtain a current alcohol service permit within 30 days of employment.


LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.


MATHEMATICAL SKILLS

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.


REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to climb or balance and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include peripheral vision, and depth perception.


WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.


OTHER QUALIFICATIONS

Must be 18 years of age or older



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