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Automotive Sales Associate
3 months ago
We're Growing
Huston Chrysler Dodge Jeep Ram in Avon Park, FL is now hiring full time, experienced Automotive Sales Consultants. This is a unique opportunity to work for one of the area's most reputable family owned dealer groups
Automotive Sales Consultants are responsible for assisting customers who reach out the dealership from initial contact to final delivery.
This highly accountable position uses lead management tools, CRM software, phones and the internet to: manage inquiry flow, schedule appointments, update customer files, closely track customer interest, and conduct follow up surveys.
The ideal candidate will deliver a premium customer experience by responding to inquiries in a prompt, knowledgeable, and courteous manner while assisting customers in selecting the vehicle that best suits their needs.
It is also important that you display excellent verbal and written communication skills and that you are able to effectively build relationships with clients in order to ensure high level of customer service, return business, and referrals.
Automotive Sales Consultant responsibilities include:
- Managing internet leads and follow-up, taking incoming sales phone calls and making outbound calls
- Presenting new and pre-owned vehicles to customers, keeping a listening ear to the customer's specific vehicle needs.
- Assisting customers through the buying process supported by established selling steps, policies and procedures
- Demonstrating vehicles including test drives
- Writing sales orders and process paperwork in accordance with dealership policies
- Delivering vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty, and paperwork
- Building knowledge of product offerings, optional packages, and the latest technologies
- Utilizing dealership sales processes and follow-up systems
- Keeping abreast of current and incoming inventory
- Maintaining customer satisfaction rating at or above company standards
Automotive Sales Consultant qualifications include:
- Minimum of 2 years of successful automotive sales experience REQUIRED
- Internet savvy / experience utilizing Inventory and/or Customer Relationship Management (CRM) systems
- Bilingual - Fluent in English and Spanish preferred
- Strong negotiation, closing, problem solving, and presentation skills
- MS Office knowledge; computer software, and general mathematic skills
- Must exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
- Ability to maintain proper dress code and professional appearance in accordance with dealership policies
- Ability to read and comprehend rules, regulations, policies, and procedures
- Ability to pass a background check and drug screen
- Valid driver's license with clean driving record
What We Offer:
- Exceptional commission & bonus earning opportunity
- Health insurance
- Dental and vision plans
- Paid vacation
- Employee purchase and service discounts
- Long term job security
- Closed Sundays