Shipping Specialist

2 weeks ago


New York, United States PersonalRX Full time
Job DescriptionJob Description

The Shipping Specialist is responsible for:

Daily 

  • Tracking shipping supplies (e.g., boxes, cold packs, plastic bags, white bags, etc) and contacting the PersonalRx Purchasing agent when supplies are low
  • Complete packing and shipping of each patient order (SOP 3.6)
    • Complete order consolidation 
    • Retrieve refrigerated product from the shipping refrigerator and pack appropriately
    • Produce the side label and place it on the medication box
    • Validate that the right medications are included in the order by scanning the correct bar codes
    • Produce the invoice, packing slip and drug monographs
    • Select the appropriate size shipping box to minimize costs
    • Complete special handling for all JFS patients
    • Complete special handling for all JESPY patients (SOP 3.6.1)
    • Enter shipping service provided by the checking pharmacist (will be automated)
    • Print shipping label and place on the outside box
    • Seal the box
    • Validate the overall order by scanning the non-package meds, the side label, the header dose pack barcode, the shipping label barcode and the packing slip barcode
    • Weigh packages if they are more than the standard dimensional weight and enter the revised weight into the system
  • Prepare for UPS pick up at the end of the day by placing all of the orders on the UPS truck/dolly

Overall

  • Communicate with team members about any issues that require input from others (e.g., pharmacists, pharmacy technicians, billing and insurance specialists)
  • Learn company policies and procedures, and adhere to them
  • Follow all laws and regulations concerning patient privacy and every aspect of HIPAA (Health Insurance Portability and Accountability Act)
  • Set and complete tasks related to follow-ups in Rx2 to ensure the above work is completed in a timely manner
  • Review existing SOPs and Policy and Procedures and enhance/update as needed
  • Identify issues/topics  that require a new policy or procedure - and share with management
  • Enthusiastically participate in company meetings 

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