Senior Engineering Manager, Retail Web

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Web organization delivers compelling experiences via browser to millions of businesses using Square today, and millions more considering it. Managing a business and selling online can be complex, and we’ve committed to tackling that complexity on behalf of our sellers, to give time back.

From the cozy local wine store to the trendy sneaker pop-up, Square supports Retail sellers by finding new ways to equip them and their staff with the tools they need to succeed. Our team focuses on helping smaller retailers meet their customers wherever they are: be that in-store, online, or on social/messaging platforms. We’re addressing the desire for clean and minimalist store counters with intuitive yet sophisticated iOS, Android, and Web-based software that integrates seamlessly with our sleek hardware, all backed by highly reliable services.

As a Senior Engineering Manager for the Retail Web team, you will lead the team that builds core experiences for Retail sellers. You’ll work cross-platform with Mobile and Backend engineering teams to design, build and ship features across our Point of Sale clients on iOS and Android, our seller facing tools on the web, and our backend platforms.  You'll work cross functionally with Product and Design to build features that present elegant UI for complex problems, saving sellers time and reducing anxiety as they strive to succeed.

You will:

• Lead your team in creating beautiful, unique web products which allow retail sellers to manage increasingly complex business operations while also expanding our product internationally into new markets

• Cultivate an excellent organization by applying your technical expertise to maintain a high bar, hiring remarkable talent, coaching your team, and fostering principled and collaborative engineering decision-making

• Oversee the success of your teams' products, establish and achieve quantifiable results

• Participate in essential technical, design, and product discussions with leaders across our product, engineering, data, and design teams

• Be responsible for the web experience of Retail sellers who use Square

• 12+ years of relevant industry experience and a ​​​​​​BA/BS degree in Computer Science or equivalent

• 10+ years of experience building for the Web (inclusive of managing teams that build for the Web)

• 4+ years of experience managing engineers

• Experience with JavaScript, TypeScript, and working in modern web frameworks (specifically including React), both as an individual contributor and manager

• A strong understanding of product and design principles and experience working closely with peers in Product and Design

• Experience with backend technologies (NodeJS, Java), front-end build tools (Webpack, ESbuild, Vite), as well as micro front-end architecture

• Proven track record of successfully delivering product features spanning multiple teams from start to finish with strong cross-functional collaboration, communication, and ownership

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $207,900 - USD $377,400
Zone B: USD $197,500 - USD $377,400
Zone C: USD $187,100 - USD $377,400
Zone D: USD $176,700 - USD $377,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Because the material duties of this role involve direct or indirect access to sensitive personal or financial data, a criminal background check is required following a contingent offer of employment.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.