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Volunteer Program Assistant

3 months ago


Toledo, United States Toledo Zoo Full time
Job DescriptionJob Description

Volunteer Program Assistant

Toledo Zoo & Aquarium

7/30/2024

Under general supervision, oversees the implementation of programming by volunteers, both on and off zoo grounds, including both ZOOTeen, Zoo Educator, and seasonal Education volunteer activities. Candidate must be able to work weekends, evenings and holidays. Reports to the Volunteer Coordinator.

Essential Job Functions *Duties will include, but are not limited to the following*

  • Support Volunteer Department staff with the supervision and coordination of the volunteer program, with particular focus on the ZOOTeen and Zoo Educator programs. Support includes scheduling volunteers, making/returning phone calls and emails, participate in departmental trainings, general supervision responsibilities during volunteer events, and serve as departmental supervisor in the absence full time Volunteer Staff.
  • Conduct volunteer and staff trainings for the Ambassador Animal collection.
  • Deliver educational programming in the absence of trained volunteers. This includes interpretive demonstrations, (Reptile Feed, Orangutan Enrichment, etc.) and seasonal exhibits.
  • Lead and mentor ZOOTeens on a variety of on and off grounds projects, including community service and conservation initiatives.
  • Evaluate and provide productive feedback to volunteers. Areas of evaluation are set by the Volunteer Coordinator.
  • Document volunteer hours into Volgistics program, as needed.
  • Utilize various types of equipment and machinery including computer, telephone, copier, remote radio and general office supplies.
  • Performs other duties as assigned.

Minimum Training & Qualifications

  • High school diploma preferred.
  • Experience working with a youth service organization
  • Must be 21 years of age, possess a valid drivers’ license and be insurable by the fleet insurance carrier.
  • Must pass a criminal background check.
  • The Toledo Zoo is a drug-free workplace, including marijuana.


The Toledo Zoo is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, creed, genetic information, sex, age, national origin, disability, military status, sexual orientation, gender identity or expression, or any other characteristic protected by law