Lead Service Technician

2 months ago

Ardmore, United States Berger Rental Communities Full time
Job DescriptionJob Description

Lead Apartment Maintenance Technician

$700 Sign on Bonus

Pay & Benefits

$20-23/hour, monthly renewal bonus, work order completion bonus, benefits, and a $20/day on-call bonus.

Benefits available on the 1st of the month, following only 30 days of employment:

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts for Medical Expenses and Dependent Care
  • Short-Term Disability Income Insurance – at no cost
  • Long-Term Disability Income Insurance – at no cost
  • Life Insurance – at no cost *Additional buy-up option available
  • 401K plan with employer match

Added benefits:

  • Tuition assistance program - Up to $4,000/annually
  • $1,000 employee referral rewards
  • 15 PTO days per year
  • 1 volunteer time off day per year
  • Paid holidays and 2 floating holidays
  • Sign on bonus, On-call bonus
  • 20% rent discount at any Berger community – eligible on your first day of employment

Location: Ardmore, Bala Cynwyd, Haverford, PA.

Type: Full Time

Minimum Experience: Two years maintenance experience and/or training. High School or GED required, Trade School or Industry Training is a plus.

Role & Responsibilities

As the Lead Maintenance Technician your responsibilities will include:

  • Service request completion stats, resident satisfaction surveys, make ready standards.
  • Troubleshoot, diagnose, and repair service issues in apartment homes and buildings.
  • Prepare vacant apartment homes for leasing and new move-ins.
  • Assists in maintaining grounds, common areas, and amenities to highest curb appeal standards.
  • Complete preventative maintenance tasks and inspections as directed.
  • Participate in snow removal efforts.
  • Share in emergency call rotation.
  • Ensuring the successful execution of all company operations policies and procedures.
  • Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
  • Some weekend, evening and on-call shifts may be required.
  • Must demonstrate the ability to frequently lift, carry and move items weighing up to 50 lbs. without assistance and be able to withstand prolonged standing and repetitive activities, to include but not limited to walking, climbing, bending, stooping, squatting, crouching, and kneeling. Regularly uses hands to manipulate tools, machinery, equipment, and supplies.
  • Work is performed at varying interior, exterior, and mechanical locations at a residential apartment community. Employee frequently interacts directly with residents and community team. Employee may need to drive personal vehicle on property at times.

About You

You might be a great fit for this role if you have:

  • General building maintenance experience including any combination of the following: apartment turnover, plumbing, electrical, HVAC, appliance repair, carpentry, construction
  • Effective verbal and written communication skills
  • Strong desire to continually Improve technical skills
  • Ability to safely use small hand tools and power tools
  • Ability to stay well organized, detailed, and efficient in a fast-paced environment
  • Valid state-issued driver's license with safe driving record

Who We Are

Berger Rental Communities embraces a strong organizational culture that drives a quality living environment for our residents, and a desirable place of employment for our team members. Our dedication to service, caring and results consistently positions us as the top place to work in multifamily across the nation. BRC is a proud equal opportunity employer.

  • Rated three years in a row as one of the top ten places to work in multi-family in the nation by the Best Companies Group.
  • Ranked #1 in the nation for Customer Service by SatisFacts and ApartmentRatings.com.

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